About Company
At Career.zycto, we believe in empowering talent through innovative solutions that reshape the future of work. We’re a dynamic, forward-thinking organization committed to fostering a supportive and equitable environment where every team member can thrive. For an Employee Relations Specialist, this means a chance to significantly impact our culture, champion fairness, and build robust processes. Join a company that values empathy, strategic problem-solving, and invests in its people, providing the perfect platform to elevate your expertise in conflict resolution and HR best practices. We are dedicated to creating a workplace where everyone feels heard and respected.
Advertisement
Job Description
Are you a seasoned Employee Relations professional passionate about fostering positive workplace cultures and resolving complex employee matters with integrity and empathy? Career.zycto is seeking a dedicated and experienced Employee Relations Specialist to join our fully remote team, working from anywhere. This pivotal role is central to maintaining a harmonious and productive work environment across our diverse, distributed workforce. You will be instrumental in upholding our organizational values, ensuring compliance with labor laws, and promoting fair and consistent application of company policies.
As our Employee Relations Specialist, you will navigate a wide array of employee concerns, from general inquiries and conflict resolution to investigations and performance management. Your expertise will guide managers and employees through sensitive situations, providing expert advice and implementing effective solutions that align with both business objectives and employee well-being. This isn’t just about managing disputes; it’s about proactively building trust, fostering open communication, and developing preventative strategies to enhance employee engagement and satisfaction. You will have the opportunity to shape our ER framework, contributing to the development and refinement of policies and procedures that reflect best practices in a ‘work from anywhere’ context.
The ideal candidate possesses a deep understanding of employment law across various jurisdictions (with a focus on Canadian context being a strong asset), exceptional investigative skills, and an unwavering commitment to confidentiality and ethical conduct. You thrive in a dynamic, fast-paced setting and can effectively manage multiple priorities while maintaining a high degree of professionalism. If you’re ready to make a significant impact on our organizational culture, ensuring every employee feels valued, respected, and supported in their professional journey, we encourage you to apply. This role offers a unique opportunity to work autonomously while being an integral part of a collaborative HR team, truly influencing the employee experience at Career.zycto.
Advertisement
Key Responsibilities
- Conduct thorough and impartial investigations into employee complaints, grievances, and misconduct, documenting findings and recommending appropriate resolutions.
- Provide expert guidance and coaching to managers and employees on HR policies, performance management, conflict resolution, and disciplinary actions.
- Interpret and apply relevant employment laws and regulations (e.g., ESA, Human Rights Code in Canada, and other applicable jurisdictions for a 'work from anywhere' model) to ensure compliance.
- Develop, implement, and update employee relations policies, procedures, and guidelines to reflect best practices and legal requirements.
- Facilitate mediations and difficult conversations between employees or between employees and management to foster positive working relationships.
- Analyze employee relations trends and data to identify systemic issues and proactively recommend preventative strategies and training initiatives.
- Collaborate closely with HR Business Partners, Legal Counsel, and other stakeholders on complex ER cases and strategic initiatives.
- Manage and track all employee relations cases, ensuring timely resolution and accurate record-keeping.
- Contribute to the development and delivery of training programs on topics such as harassment prevention, conflict resolution, and fair workplace practices.
Required Skills
- Minimum 3-5 years of progressive experience in Employee Relations, HR Generalist roles with a strong ER focus, or Labor Relations.
- Demonstrated expertise in conducting impartial workplace investigations from intake to resolution.
- In-depth knowledge of Canadian employment law, human rights legislation, and common law principles (experience with other jurisdictions desirable for a remote role).
- Exceptional communication (written and verbal), interpersonal, and active listening skills.
- Proven ability to manage sensitive and confidential information with discretion and integrity.
- Strong analytical and problem-solving abilities, with a focus on practical and compliant solutions.
- Ability to navigate complex emotional situations with empathy, objectivity, and resilience.
- Proficiency in HRIS systems and case management tools.
Preferred Qualifications
- Bachelor’s degree in Human Resources, Industrial Relations, Business Administration, or a related field.
- HR professional designation (e.g., CHRP, CPHR, SHRM-CP, PHR).
- Experience working in a fully remote or distributed workforce environment.
- Experience in the tech, consulting, or services industry.
- Familiarity with cross-border employment considerations.
- Proven track record of developing and delivering ER-related training.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Flexible "Work from Anywhere" model, promoting work-life balance.
- Generous paid time off and statutory holidays.
- Opportunities for professional development and continuous learning.
- Collaborative and supportive remote team culture.
- Access to mental health and wellness resources.
- Technology stipend for home office setup.
- Employee recognition programs.
How to Apply
Ready to make a difference at Career.zycto? We encourage you to click on the application link below to submit your resume and cover letter, detailing your relevant experience and why you are the ideal candidate for this ‘Work from Anywhere’ role.
