About Company
At Career.zycto, we believe that a thriving workforce is built on strong relationships and transparent communication. We’re a forward-thinking HR solutions provider, dedicated to shaping positive employee experiences globally. For an Employee Relations Specialist, Career.zycto offers a unique opportunity to champion fair practices, resolve complex issues, and foster an inclusive culture from anywhere in the world. Join a team where your expertise directly impacts employee well-being and organizational harmony, driving our mission to empower businesses through exceptional people strategies.
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Job Description
Are you an experienced Employee Relations Specialist looking for an opportunity to make a significant impact from any location? Career.zycto is seeking a dedicated and empathetic professional to join our dynamic HR team. This ‘Work from Anywhere’ role allows you to leverage your expertise in fostering a positive and productive work environment, ensuring fair and consistent application of company policies, and navigating complex employee issues with diplomacy and skill.
As an Employee Relations Specialist, you will be the cornerstone of our commitment to a fair and supportive workplace. Your primary responsibility will be to manage and resolve employee relations issues, providing expert advice to managers and employees on HR policies, disciplinary actions, grievances, and conflict resolution. You will conduct thorough investigations, ensure compliance with relevant labor laws and internal guidelines, and develop strategies to promote a harmonious and inclusive culture across our diverse global workforce. This role demands a keen eye for detail, exceptional communication skills, and a proactive approach to preventing workplace conflicts.
We are looking for someone who can not only react to issues but also anticipate potential problems and implement preventative measures. You will be instrumental in developing and refining employee relations programs, conducting training sessions for managers on best practices, and contributing to the overall enhancement of our HR framework. Your ability to work autonomously, coupled with a collaborative spirit, will be crucial in this remote-first environment. If you are passionate about employee advocacy, conflict resolution, and creating an equitable workplace where everyone feels valued, then we invite you to explore this exciting opportunity with Career.zycto.
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Key Responsibilities
- Manage and resolve complex employee relations issues, including conflict resolution, disciplinary actions, and grievances, in compliance with company policies and labor laws.
- Conduct thorough and objective investigations into workplace complaints, harassment claims, and other policy violations, documenting findings and recommending appropriate actions.
- Provide expert guidance and coaching to managers and employees on employee relations best practices, performance management, and conflict de-escalation.
- Develop, implement, and interpret HR policies and procedures, ensuring consistency and fairness across the organization.
- Identify trends in employee relations issues and proactively develop preventative strategies, training programs, and communication initiatives.
- Stay updated on local and international labor laws and regulations to ensure continuous compliance and mitigate organizational risk.
- Collaborate with legal counsel, HR business partners, and other stakeholders on sensitive employee relations matters.
- Maintain accurate and confidential records of all employee relations cases and activities.
- Contribute to the development of a positive, inclusive, and equitable company culture.
Required Skills
- 5+ years of experience in an Employee Relations specific role or an HR generalist role with a strong ER focus.
- In-depth knowledge of labor laws, regulations, and HR best practices (preferably with international exposure).
- Proven ability to conduct fair, thorough, and confidential investigations.
- Exceptional communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities with a data-driven approach.
- High level of empathy, discretion, and ethical judgment.
- Proficiency in HRIS and case management systems.
- Ability to work independently and manage multiple priorities in a remote work environment.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
- HR certification (e.g., SHRM-CP, SHRM-SCP, GPHR).
- Experience working in a global or multi-national organization.
- Proficiency in additional languages relevant to our global workforce.
Perks & Benefits
- Competitive salary and performance bonuses.
- Flexible 'Work from Anywhere' policy.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional development and continuous learning.
- Employee wellness programs and mental health support.
- Collaborative and supportive remote work culture.
- Home office setup allowance.
How to Apply
To apply for this exciting opportunity, please click on the application link below. We look forward to reviewing your application and learning how your expertise can contribute to Career.zycto’s success.
