About Company
TELUS is a dynamic, world-leading communications technology company committed to creating a better future for Canadians. We are a proud Canadian company with a purpose to use our technology and compassion to drive social change and enable remarkable human outcomes. Our solutions span across mobility, internet, TV, security, healthcare, and agriculture, reaching millions of customers daily. At TELUS, we foster a culture of innovation, collaboration, and continuous improvement, empowering our team members to excel and make a meaningful impact. We believe in investing in our people, our communities, and the technologies that will shape tomorrow. Join our team and be part of a company that is not only connecting Canadians but also working towards a more sustainable and inclusive future for all.
Job Description
Are you a meticulous individual with a passion for technology and an eagle eye for detail? Do you dream of kickstarting your career in the dynamic world of software quality assurance, playing a crucial role in delivering exceptional digital experiences? TELUS is seeking an enthusiastic and motivated Software QA Coordinator (Entry Level) to join our innovative team in Malvern, Toronto. This is an unparalleled opportunity to embark on a rewarding career journey with one of Canada’s leading telecommunications and technology companies, known for its commitment to innovation, customer service, and community giving.
As an Entry-Level Software QA Coordinator, you will be instrumental in ensuring the highest quality of our software products and services. You will work closely with our experienced QA analysts, developers, and product managers, learning the intricacies of the software development lifecycle from a quality perspective. This role is designed for someone eager to learn, grow, and contribute meaningfully right from day one. You’ll gain hands-on experience in executing predefined test cases, identifying and meticulously documenting defects, and verifying fixes across various applications and platforms. Your daily tasks will involve rigorous testing, detailed reporting, and active participation in team discussions to refine processes and improve product robustness.
At TELUS, we believe that quality is not just a feature; it’s the fundamental foundation of trust with our customers. Your contributions will directly impact millions of Canadians who rely on our services daily, ensuring they receive reliable, high-performing, and user-friendly technology. We are committed to fostering a supportive and collaborative environment where continuous learning is not only encouraged but expected. You’ll receive invaluable mentorship from seasoned professionals, access to cutting-edge tools and technologies, and abundant opportunities for professional development that will pave the way for a successful and long-term career in QA and beyond within the broader tech industry.
If you possess a keen analytical mind, excellent communication skills, and a fundamental understanding of how software works and its importance in today’s digital landscape, we want to hear from you. This role is perfect for recent graduates, career changers, or individuals looking to transition into the tech industry, providing a structured path to mastering software testing methodologies and best practices. Join TELUS and help us build a future where every digital interaction is seamless, reliable, and delightful. We are looking for someone who is not afraid to ask questions, challenge assumptions constructively, and champion the end-user experience at every stage of development. Come grow with us and make a tangible difference in the lives of our customers, shaping the future of connectivity and innovation in Canada.
Key Responsibilities
- Execute test cases and test scripts according to established procedures.
- Accurately identify, document, and report software defects, anomalies, and issues.
- Collaborate with QA team members, developers, and product managers to understand project requirements and resolve quality issues.
- Verify bug fixes and ensure that software applications meet specified quality standards.
- Assist in the creation and maintenance of test documentation, including test plans and test cases.
- Participate in team meetings and contribute to discussions regarding product quality and testing strategies.
- Learn and apply various software testing methodologies and tools.
- Provide clear and concise status updates on testing activities and defect trends.
Required Skills
- Exceptional attention to detail and a methodical approach to problem-solving.
- Strong verbal and written communication skills.
- Basic understanding of software development principles and the software development lifecycle (SDLC).
- Proficiency with common office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to work effectively both independently and as part of a collaborative team.
- Eagerness to learn new technologies and testing techniques.
Preferred Qualifications
- Post-secondary education (diploma or degree) in Computer Science, Engineering, Information Technology, or a related field.
- Familiarity with any bug tracking or project management tools (e.g., Jira, Azure DevOps).
- Basic knowledge of different testing types (e.g., functional, regression, UI).
- Exposure to basic SQL queries or scripting languages (e.g., Python) is a plus.
- Any relevant certifications in software testing (e.g., ISTQB Foundation Level) are an asset.
Perks & Benefits
- Competitive annual salary.
- Comprehensive health, dental, and vision benefits package.
- Generous paid time off, including vacation and sick leave.
- Matching pension plan to help you save for retirement.
- Opportunities for continuous learning and professional development.
- Employee discounts on TELUS products and services.
- A supportive, inclusive, and diverse work environment.
- Opportunities for career advancement within a leading Canadian company.
How to Apply
If you are ready to launch your career in software quality assurance with a company that values innovation and growth, we encourage you to apply today! Please click on the application link below to visit the TELUS Careers page. Once there, search for ‘Software QA Coordinator’ or ‘Quality Assurance’ roles in Toronto and follow the instructions to submit your application. We look forward to reviewing your qualifications.