About Company
Career.zycto is actively seeking fresh talent ready to dive into the dynamic world of sales support. For an Entry-Level Sales Support Representative, we offer a vibrant, supportive environment where your foundational skills can flourish. We believe in nurturing potential, providing robust training, and clear pathways for career growth. Join a company that values proactive individuals eager to learn, contribute, and become an integral part of our success story, serving as the backbone of our sales operations. Your journey towards a rewarding career starts here.
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Job Description
This is a pivotal entry-level opportunity for an enthusiastic and organized individual to launch their career in sales support with Career.zycto. As a Sales Support Representative, you will be the vital link between our dynamic sales team and our valued clients, ensuring seamless communication and efficient operational flow. You will play a crucial role in maintaining strong customer relationships, supporting sales efforts, and contributing directly to our overall business objectives, laying the groundwork for future career progression within our organization.
Your day-to-day will involve a diverse set of tasks designed to develop your professional skills and deepen your understanding of sales processes. This isn’t just an administrative role; it’s a comprehensive training ground and a stepping stone into a career where you can truly make an impact. We are looking for someone who is eager to learn, possesses excellent communication skills, and has a meticulous eye for detail. You will be instrumental in preparing compelling sales presentations and proposals, processing customer orders with precision, coordinating logistical details with various internal departments, and acting as the first point of contact for routine customer inquiries, always aiming to resolve issues efficiently and amiably.
At Career.zycto, we are committed to fostering a collaborative and inclusive workplace where every team member is empowered to succeed. You will receive comprehensive training to equip you with the knowledge and tools necessary to excel in this role, including our CRM systems and sales methodologies. This position offers a fantastic platform to gain hands-on experience in a fast-paced corporate environment, working alongside experienced professionals who are passionate about what they do. You’ll gain invaluable insights into sales cycles, client management, and effective team coordination. If you are a proactive problem-solver with a positive attitude, a keen desire to learn, and a drive to contribute to a thriving sales operation, we encourage you to apply. We are excited to welcome an ambitious individual who is ready to grow with us and become an essential part of our dynamic team in Dubai. This role is perfect for someone looking for their first significant career challenge, offering immense learning potential and real-world application of your abilities in a supportive and growth-oriented environment.
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Key Responsibilities
- Act as the primary point of contact for sales team support and client inquiries.
- Prepare and manage sales proposals, presentations, and other sales-related documents.
- Process customer orders, ensuring accuracy and timely delivery coordination.
- Maintain and update client information in the CRM system.
- Coordinate with internal departments (e.g., logistics, finance) to resolve customer issues.
- Generate sales reports and analyze data to support sales strategy development.
- Assist in scheduling meetings and managing calendars for the sales team.
- Research potential clients and market trends to support business development efforts.
- Follow up on sales leads and provide initial qualification support.
- Contribute to a positive team environment through active participation and collaboration.
Required Skills
- High School Diploma or equivalent; Bachelor’s degree preferred (or working towards).
- Excellent verbal and written communication skills in English.
- Strong organizational and time management abilities.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work effectively in a fast-paced, team-oriented environment.
- A proactive attitude with a strong desire to learn and grow.
- Attention to detail and accuracy in all tasks.
- Basic understanding of customer service principles.
Preferred Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Previous experience (even internships or part-time) in an administrative or customer service role.
- Familiarity with CRM software (e.g., Salesforce, Zoho CRM).
- Multilingual abilities (e.g., Arabic, Hindi, Tagalog) a plus.
- Demonstrated problem-solving skills and initiative.
Perks & Benefits
- Competitive entry-level salary and performance-based incentives.
- Comprehensive health insurance package.
- Opportunities for professional development and continuous learning.
- Clear career growth path within the company.
- A vibrant, collaborative, and supportive work environment.
- Paid annual leave and public holidays.
- Employee wellness programs.
- Modern office facilities in a convenient Dubai location.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a cover letter detailing their interest in this entry-level sales support role and how their skills align with Career.zycto’s values. Please highlight any relevant experience or passion for customer service and sales. We look forward to reviewing your application!
