About Company
Career.zycto is revolutionizing talent management by empowering organizations to build thriving, engaged workforces globally. We believe that exceptional employee experiences are the cornerstone of sustained success, and we champion inclusive, supportive workplaces through innovative HR solutions. For an Employee Relations Specialist, this means joining a forward-thinking team committed to fostering fairness, resolving conflicts with empathy, and shaping policies that truly reflect our people-first ethos. Here, your expertise will directly influence a positive culture across diverse, remote teams, making a tangible impact daily.
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Job Description
Are you a seasoned Employee Relations professional with a passion for fostering positive workplace cultures, even across geographical boundaries? Career.zycto is seeking a dedicated and empathetic Employee Relations Specialist to join our dynamic ‘Work from Anywhere’ team. In this pivotal role, you will be instrumental in maintaining a fair, consistent, and legally compliant workplace environment for our globally distributed employees. You will be the trusted advisor, resolver, and educator, ensuring that our HR policies and practices not only meet regulatory requirements but also genuinely support our employees’ well-being and professional growth. This is a unique opportunity to apply your expertise in a flexible, remote setting, shaping the employee experience at a company committed to innovation and people-first values. You’ll navigate complex employee issues with discretion and sound judgment, providing guidance to managers and employees alike, and contributing to a culture where every voice is heard and valued. If you thrive in a remote environment, possess exceptional communication skills, and are driven by a commitment to workplace fairness, we encourage you to apply.
Key Responsibilities
- Manage and resolve complex employee relations issues, including investigations, disciplinary actions, grievances, and conflict resolution, in a 'Work from Anywhere' context.
- Provide expert guidance and coaching to managers and employees on HR policies, procedures, and best practices, ensuring compliance with local labor laws and internal guidelines.
- Conduct thorough and impartial investigations into workplace complaints, harassment allegations, and policy violations, documenting findings and recommending appropriate resolutions.
- Develop, implement, and interpret HR policies and procedures that promote a positive and inclusive work environment for a remote workforce.
- Collaborate with legal counsel, HR business partners, and other stakeholders to ensure consistent application of policies and compliance with employment laws.
- Facilitate mediation and conflict resolution processes to resolve disputes amicably and maintain healthy working relationships.
- Analyze ER trends and metrics to identify root causes, proactively recommend solutions, and contribute to continuous improvement of HR programs.
- Conduct training sessions for managers and employees on topics such as conflict resolution, harassment prevention, and performance management.
Required Skills
- 5+ years of dedicated Employee Relations experience, with a strong emphasis on investigations and conflict resolution.
- In-depth knowledge of employment law and HR best practices in Singapore and internationally, relevant to a global remote workforce.
- Demonstrated experience managing complex ER cases with discretion, impartiality, and sound judgment.
- Exceptional interpersonal, communication (written and verbal), and active listening skills.
- Proven ability to build rapport and trust with employees and management across diverse cultures.
- Strong analytical and problem-solving abilities, with an aptitude for identifying root causes and recommending practical solutions.
- Proficiency in HRIS and case management systems.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, Law, or a related field.
- HR certifications (e.g., SHRM-CP, SHRM-SCP, GPHR).
- Experience working in a fully remote or hybrid work environment.
- Multilingual capabilities, particularly within Southeast Asian languages.
- Familiarity with cross-border employment regulations and global mobility considerations.
Perks & Benefits
- Flexible 'Work from Anywhere' policy, promoting work-life balance.
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance for you and your family.
- Generous paid time off, including local public holidays.
- Dedicated budget for professional development and continuous learning.
- Home office setup allowance and technology stipends.
- Employee assistance program (EAP) for mental health and well-being support.
- Opportunities for global collaboration and career advancement within a rapidly growing company.
How to Apply
Eager to make a tangible impact on employee experience within a global, remote-first company? Click the application link below to submit your resume and a compelling cover letter outlining your relevant experience and why you are the ideal candidate for Career.zycto’s Employee Relations Specialist role. Please highlight your experience with remote employee relations and your commitment to fostering inclusive workplaces.
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