About Company
NTT DATA is a trusted global innovator of IT and business services, headquartered in Tokyo, with operations in over 50 countries. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients to move confidently into the digital future. Our commitment to innovation, client success, and employee development sets us apart. We believe in empowering our teams with the tools and flexibility they need to excel, contributing to a vibrant and inclusive workplace that spans the globe. With a strong presence in North America, including our offices in Plano, Texas, we are continuously expanding our footprint and embracing diverse talent to drive forward-thinking solutions for our diverse client base.
Job Description
Are you a highly motivated and technically proficient IT professional seeking a role that offers flexibility and impact? NTT DATA is looking for a skilled Remote IT Implementation Specialist to join our dynamic team. In this pivotal role, you will be responsible for the end-to-end implementation of various IT solutions for our clients, ensuring seamless integration, optimal performance, and user satisfaction. This isn’t just about technical deployment; it’s about understanding client needs, configuring systems to meet unique business requirements, and empowering users through effective training and ongoing support.
You will work remotely, leveraging collaboration tools to connect with project teams, clients, and stakeholders across different time zones, maintaining a flexible schedule that allows for both productivity and work-life balance. Your expertise will be crucial in translating complex technical specifications into tangible, operational systems. From initial system setup and data migration to user acceptance testing and post-go-live support, you will be a key contributor at every stage of the project lifecycle. We value individuals who are proactive problem-solvers, excellent communicators, and possess a strong commitment to delivering high-quality results in a fast-paced environment. If you thrive on challenges, enjoy working autonomously while being part of a supportive team, and are passionate about leveraging technology to drive business success, this opportunity is for you. Join NTT DATA and help us shape the future of IT for our clients globally.
Key Responsibilities
- Lead and execute the implementation of various IT software and hardware solutions, adhering to project timelines and budget.
- Collaborate directly with clients to understand their business needs and translate them into technical configurations and system requirements.
- Configure, customize, and integrate systems according to client specifications and best practices.
- Conduct thorough testing, including unit, integration, and user acceptance testing, to ensure system functionality and performance.
- Develop and deliver comprehensive training programs and documentation for end-users and client IT staff.
- Provide expert-level technical support and troubleshooting during and after the implementation phase.
- Manage project tasks, communicate progress, and identify potential risks or issues to project managers and stakeholders.
- Participate in discovery sessions, requirements gathering, and solution design discussions.
- Stay current with emerging technologies and industry trends relevant to IT implementation.
- Contribute to the continuous improvement of implementation methodologies and tools.
Required Skills
- Minimum of 4 years of experience in IT system implementation, integration, or technical consulting.
- Proven experience with at least two major enterprise software platforms (e.g., ERP, CRM, HRIS, EMR, Cloud platforms like AWS/Azure/GCP).
- Strong understanding of IT infrastructure, network protocols, databases, and operating systems.
- Excellent analytical, problem-solving, and critical thinking skills.
- Superior communication and interpersonal skills, capable of explaining complex technical concepts to non-technical audiences.
- Demonstrated ability to manage multiple projects concurrently and prioritize tasks effectively.
- Proficiency with project management tools and methodologies (e.g., Agile, Waterfall).
- Self-motivated, detail-oriented, and able to work independently in a remote environment.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
Preferred Qualifications
- Relevant industry certifications (e.g., PMP, ITIL, AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator Associate, Salesforce Administrator).
- Experience with scripting languages (e.g., Python, PowerShell) for automation and data manipulation.
- Prior experience working in a client-facing consulting role.
- Familiarity with cybersecurity best practices and data privacy regulations (e.g., GDPR, HIPAA).
- Master's degree in a relevant technical or business field.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Flexible work schedule and a fully remote work model.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company matching contributions.
- Opportunities for professional development, training, and career advancement.
- Access to a vast network of global IT experts and innovative projects.
- Employee assistance program for personal and professional support.
- Collaborative and supportive company culture.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please submit your resume and a cover letter outlining your experience and qualifications relevant to this role. Ensure your resume highlights your IT implementation project experience and technical proficiencies. We look forward to reviewing your application and exploring how your skills can contribute to NTT DATA’s success.