About Company
Jumpstart your career journey with Career.zycto, a dynamic and forward-thinking recruitment partner dedicated to connecting talent with opportunity. We pride ourselves on fostering environments where new professionals can thrive, learn, and make a tangible impact from day one. At Career.zycto, we believe in nurturing potential, offering comprehensive support, and clear pathways for growth, ensuring our team members develop valuable skills and confidence. Joining us means becoming part of a supportive network that values diligence, problem-solving, and a commitment to excellence. Discover your potential in a role that matters.
Advertisement
Job Description
Are you meticulously organized, detail-oriented, and looking to launch your career in a practical, fast-paced environment? Career.zycto is seeking a dedicated Returns Processing Assistant to join our client’s thriving operations in Heavitree, Exeter. This entry-level position is perfect for someone eager to learn the ropes of logistics and inventory management, offering a fantastic opportunity to gain valuable experience and grow within a supportive team.
As a Returns Processing Assistant, you will play a crucial role in ensuring the smooth and efficient handling of returned items. Your day-to-day will involve receiving, inspecting, and processing customer returns, ensuring all products are accurately categorized, recorded, and routed for restock, repair, or disposal. This isn’t just about moving boxes; it’s about being the critical link in maintaining inventory accuracy, minimizing waste, and ultimately enhancing customer satisfaction by swiftly addressing their needs. You will interact with various systems to log information, update statuses, and prepare items for their next stage, making your role integral to the entire supply chain.
We understand that you might not have direct experience in this specific field, and that’s perfectly fine! What we value most is a positive attitude, a strong work ethic, and an eagerness to learn. You will receive comprehensive, hands-on training to equip you with all the necessary skills and knowledge to excel in this role, from understanding product categories to mastering our inventory management software. This is an excellent chance to develop your organizational prowess, attention to detail, and problem-solving abilities within a structured and collaborative setting. You’ll be working alongside experienced professionals who are ready to mentor and guide you, fostering an environment where questions are encouraged and learning is continuous.
Advertisement
If you’re someone who enjoys a hands-on approach, takes pride in accuracy, and is looking for a role where your contributions are immediately visible and appreciated, then we encourage you to apply. This position offers a stable work environment, clear opportunities for professional development, and the chance to become an integral part of an essential logistical function that supports the broader business goals. Take the first step towards a rewarding career path with Career.zycto and our esteemed client in Exeter, where your hard work will directly contribute to operational excellence.
Key Responsibilities
- Receive, inspect, and process all incoming customer returns efficiently and accurately.
- Verify product condition against return documentation and log discrepancies.
- Categorize returned items for restocking, repair, recycling, or disposal.
- Update inventory management systems with accurate return data.
- Prepare items for storage or onward shipment, ensuring proper packaging and labelling.
- Maintain a clean and organized returns processing area.
- Communicate effectively with team members and supervisors regarding return status or issues.
- Adhere to all company policies and safety procedures.
Required Skills
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Basic computer literacy (e.g., ability to use data entry software, email).
- Ability to work effectively both independently and as part of a team.
- Good verbal communication skills.
- Physical ability to lift and move packages as required.
- A positive attitude and willingness to learn.
Preferred Qualifications
- Previous experience in a warehouse, retail, or logistics environment (even part-time or voluntary).
- Familiarity with inventory tracking systems.
- Knowledge of basic quality control principles.
Perks & Benefits
- Comprehensive on-the-job training and mentorship.
- Opportunities for career development and internal progression.
- Competitive annual salary.
- Generous holiday allowance.
- Company pension scheme.
- Supportive and collaborative team environment.
- Employee assistance program.
How to Apply
Ready to kickstart your career? We encourage all enthusiastic candidates to apply! Please click on the link below to submit your application. We look forward to reviewing your details and potentially welcoming you to our team.
