About Company
Are you passionate about fostering positive workplace environments and resolving complex employee matters with fairness and expertise? Career.zycto is a dynamic and forward-thinking organization dedicated to optimizing human potential across diverse industries. We champion a culture of respect, integrity, and continuous improvement, believing that a harmonious workplace is the bedrock of success. For an Employee Relations Specialist, Career.zycto offers an unparalleled opportunity to shape organizational culture, implement best practices, and truly make an impact from anywhere. We value empathy, strategic thinking, and a commitment to employee well-being as core to our mission.
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Job Description
Career.zycto is seeking a highly skilled and empathetic Employee Relations Specialist to join our fully remote team. In this pivotal role, you will be instrumental in fostering a positive, productive, and legally compliant work environment across our distributed workforce. You will serve as a trusted advisor, mediator, and problem-solver, addressing a wide array of employee relations issues, from conflict resolution and disciplinary actions to policy interpretation and performance management support. This ‘Work from Anywhere’ position offers the flexibility to contribute meaningfully to our organizational culture, ensuring fair and consistent application of policies while championing employee engagement and well-being. The ideal candidate possesses a deep understanding of employment law, exceptional communication skills, and a commitment to upholding our values of respect and integrity. You will be empowered to conduct thorough investigations, develop proactive strategies to mitigate workplace issues, and collaborate closely with managers and employees to resolve concerns efficiently and effectively. Join us and help shape a workplace where every voice is heard, and every employee feels valued.
Key Responsibilities
- Conduct thorough and impartial investigations into employee complaints, grievances, and misconduct, documenting findings and recommending appropriate resolutions.
- Provide expert guidance and support to managers and employees on a wide range of employee relations issues, including performance management, disciplinary actions, conflict resolution, and policy interpretation.
- Develop, implement, and interpret HR policies and procedures to ensure compliance with relevant employment laws and best practices across various jurisdictions.
- Facilitate mediation sessions and difficult conversations, striving for mutually agreeable outcomes while maintaining objectivity and confidentiality.
- Collaborate with legal counsel when necessary to address complex or high-risk employee relations matters.
- Analyze employee relations trends and metrics to identify root causes, develop proactive solutions, and contribute to a positive workplace culture.
- Deliver training and workshops to managers and employees on topics such as conflict resolution, harassment prevention, and performance management.
- Maintain accurate and confidential records of all employee relations cases and actions.
- Stay current with changes in employment legislation and industry best practices.
Required Skills
- Minimum of 4 years of dedicated experience in an Employee Relations or HR Generalist role with a strong ER focus.
- Solid understanding of Canadian employment law, including Human Rights legislation and Labour Standards.
- Demonstrated experience in conducting impartial workplace investigations from intake to resolution.
- Exceptional verbal and written communication skills, with the ability to articulate complex information clearly and concisely.
- Proven ability to manage confidential and sensitive information with the utmost discretion and professionalism.
- Strong interpersonal skills, with an ability to build rapport and trust across all levels of the organization.
- Excellent problem-solving, analytical, and critical thinking abilities.
- Proficiency with HRIS systems and Microsoft Office Suite.
Preferred Qualifications
- Post-secondary education in Human Resources, Business Administration, or a related field.
- CHRP/CHRL designation or equivalent professional certification.
- Experience working in a fully remote or distributed team environment.
- Familiarity with cross-provincial employment legislation in Canada.
- Experience developing and delivering HR-related training programs.
Perks & Benefits
- Flexible 'Work from Anywhere' model, promoting work-life balance.
- Comprehensive health, dental, and vision benefits package.
- Generous paid time off and holiday schedule.
- Opportunities for professional development and continuous learning.
- Collaborative and supportive remote team culture.
- Home office stipend to support your remote workspace.
- Access to mental health and wellness programs.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights your relevant experience in employee relations and your comfort with a remote work model. We look forward to reviewing your qualifications!
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