About Company
TotalEnergies, a global multi-energy company, is committed to producing and marketing energies on a global scale: oil and biofuels, natural gas and green gases, renewables and electricity. In Jamaica, TotalEnergies has a significant retail presence, operating a network of modern service stations that serve communities across the island. We are dedicated to providing excellent service, high-quality products, and convenience to our customers while upholding the highest standards of safety and environmental responsibility. Joining TotalEnergies means becoming part of a diverse and dynamic team that values integrity, teamwork, and customer satisfaction. We invest in our people, offering opportunities for training and development, and fostering a supportive work environment where every employee can thrive and contribute to our shared success, contributing to a better energy future.
Job Description
Are you a customer-focused individual with a strong work ethic and a commitment to safety? TotalEnergies is looking for enthusiastic and reliable Fuel Attendants to join our dynamic team in Kingston. As a Fuel Attendant, you will be the face of our service station, providing exceptional service to every customer, ensuring their fueling experience is smooth, efficient, and pleasant. This role is crucial to our operations, involving direct interaction with the public, precise handling of fuel, and diligent management of transactions.
This is a shift-work position, requiring flexibility to work various hours, including evenings, weekends, and public holidays, to ensure continuous service to our valued customers. You will be responsible for operating fuel pumps, accurately processing payments using our point-of-sale systems, and maintaining a clean and safe forecourt environment. Beyond the technical aspects, a key part of your role will be to greet customers warmly, assist them with their fueling needs, and promote our additional products and services such as car washes or convenience store offerings. You will also play a vital role in upholding our stringent safety protocols, preventing incidents, and responding appropriately to any emergencies, ensuring a secure environment for both customers and colleagues.
We are seeking individuals who are not only efficient and meticulous but also possess excellent communication skills and a positive, can-do attitude. You will be an integral part of a team dedicated to providing a top-tier service experience, fostering customer loyalty, and representing the TotalEnergies brand with pride. Comprehensive training will be provided to ensure you are fully equipped to perform your duties safely and effectively from day one. If you are ready to embark on a rewarding career path with a leading global energy company, where your dedication is recognized and your growth is supported, we encourage you to apply and become a valued member of our Kingston team.
Key Responsibilities
- Greet customers courteously and provide prompt, efficient fuel dispensing service.
- Operate fuel pumps, ensuring accurate fuel delivery and adherence to safety protocols.
- Process cash, credit card, and mobile payments accurately and efficiently using POS systems.
- Maintain cleanliness and orderliness of the service station forecourt, pumps, and equipment.
- Monitor fuel levels and report any discrepancies or issues to the supervisor immediately.
- Adhere strictly to all company safety guidelines, environmental regulations, and operational procedures.
- Assist customers with inquiries and provide information about products and services, including promotions.
- Promote and upsell convenience store items or other station offerings when appropriate.
- Perform routine checks and report any equipment malfunctions or maintenance needs.
- Collaborate effectively with team members to ensure smooth operations during all shifts.
- Report any suspicious activities or security concerns to management immediately.
- Ensure accurate reconciliation of cash and sales at the end of each shift.
Required Skills
- Excellent customer service and interpersonal communication skills.
- Ability to perform basic mathematical calculations for transactions accurately.
- Strong attention to detail and accuracy in cash handling.
- Reliable, punctual, and possess a strong work ethic.
- Ability to work effectively in a fast-paced and dynamic environment.
- Physical stamina to stand for extended periods and perform light lifting (e.g., changing receipt rolls).
- Unwavering commitment to safety and strict adherence to operational procedures.
Preferred Qualifications
- High School Diploma or equivalent (CXC/CSEC passes beneficial).
- Previous experience in a customer service, retail, or gas station environment.
- Familiarity with Point-of-Sale (POS) systems.
- Valid Government-issued identification (e.g., National ID, Driver's License).
Perks & Benefits
- Competitive compensation package commensurate with experience and performance.
- Comprehensive training and development programs to enhance your skills.
- Opportunities for career growth and advancement within a global company.
- Employee uniform provided at no cost.
- Stable and secure employment with a reputable organization.
- Supportive and collaborative team environment.
- Access to employee wellness programs and initiatives.
How to Apply
Interested candidates are invited to click on the application link below to submit their application. Please ensure your resume is up-to-date and highlights your relevant experience and skills.