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Dropshipping Specialist, Online Store

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🏢 Career.zycto📍 Eastleigh, Nairobi💼 Full-Time💻 On-site🏭 Digital Marketing, E-commerce, Online Retail💰 70,000 - 100,000 per month

About Company

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Ignite your career within a vibrant, forward-thinking organization dedicated to unlocking the potential of e-commerce. Career.zycto stands at the forefront of digital retail innovation, constantly seeking driven professionals to expand our online presence. For a dropshipping specialist, this means an environment rich with growth opportunities, where your expertise in product sourcing, vendor management, and marketplace optimization will directly impact our success. We champion autonomy, foster continuous learning, and provide the tools necessary to thrive in a fast-paced, competitive landscape. Join us and shape the future of online commerce in East Africa.

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Job Description

Are you an entrepreneurial spirit with a knack for identifying trending products and a passion for building successful online ventures? Career.zycto is seeking a highly motivated and results-driven Dropshipping Specialist to join our dynamic team in Eastleigh, Nairobi. This pivotal role is perfect for someone who thrives in a fast-paced e-commerce environment and is eager to take full ownership of our dropshipping operations, from product conceptualization to market launch and beyond.

As a Dropshipping Specialist, you will be instrumental in expanding our online store’s product catalog and maximizing profitability. Your expertise will directly influence our market penetration and customer satisfaction. You will dive deep into market research, unearthing high-demand products that align with our brand vision, and meticulously vetting suppliers to ensure product quality and timely delivery. This isn’t just about listing products; it’s about building a robust and sustainable supply chain that forms the backbone of our digital retail success.

You will be responsible for the entire lifecycle of our dropshipping products, including negotiating favorable terms with suppliers, optimizing product listings for various e-commerce platforms to enhance visibility and conversion, and monitoring sales performance to identify trends and opportunities. A critical part of your role will involve ensuring seamless order fulfillment and coordinating with customer service to resolve any issues efficiently, maintaining our reputation for excellence.

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We are looking for a strategic thinker who can not only execute but also innovate. You will contribute to developing promotional strategies, collaborating closely with our marketing team to drive traffic and sales. If you are passionate about the future of e-commerce, possess a keen eye for detail, and are driven by measurable results, then Career.zycto offers an unparalleled opportunity to grow your career and make a significant impact. Join us in shaping the next chapter of our online retail journey.

Key Responsibilities

  • Conduct comprehensive product research to identify profitable niches and trending products for our online store.
  • Source, evaluate, and establish strong relationships with reliable dropshipping suppliers globally.
  • Manage and optimize product listings across various e-commerce platforms (e.g., Shopify, WooCommerce, etc.) for maximum visibility and conversion.
  • Monitor inventory levels and supplier stock availability to prevent out-of-stock situations and ensure smooth operations.
  • Oversee the entire order processing and fulfillment workflow, ensuring timely and accurate delivery to customers.
  • Develop and implement effective product pricing strategies and promotional campaigns to drive sales and profitability.
  • Analyze sales data, market trends, and competitor activities to continuously optimize product selection and improve performance.
  • Coordinate with customer service teams to handle product-related inquiries, returns, and exchanges efficiently.
  • Collaborate with the marketing team to align dropshipping product promotions with overall marketing strategies.
  • Stay updated with the latest dropshipping best practices, e-commerce platform changes, and industry regulations.

Required Skills

  • Proven experience (2+ years) in dropshipping or managing an e-commerce online store.
  • Demonstrated understanding of key e-commerce platforms such as Shopify, WooCommerce, or similar.
  • Exceptional product research and sourcing capabilities, with a keen eye for profitable products.
  • Strong negotiation and vendor management skills to secure advantageous terms with suppliers.
  • Proficiency in data analysis and utilizing metrics to drive business decisions.
  • Familiarity with online marketing tools and strategies relevant to e-commerce.
  • Excellent communication, organizational, and time management skills.
  • Ability to work independently and manage multiple projects simultaneously.

Preferred Qualifications

  • Bachelor's degree in Business, Marketing, E-commerce, or a related field.
  • Experience with specific dropshipping tools and platforms (e.g., Oberlo, Doba, AliExpress).
  • A track record of successfully scaling an online dropshipping store.
  • Knowledge of SEO/SEM best practices as applied to e-commerce product listings.
  • Understanding of international shipping and customs regulations.

Perks & Benefits

  • Competitive salary package.
  • Performance-based bonuses.
  • Comprehensive health insurance.
  • Opportunities for professional growth and continuous learning.
  • A dynamic, collaborative, and supportive work environment.
  • Opportunity to innovate and lead significant projects in a growing company.

How to Apply

Interested candidates who meet the above qualifications are encouraged to apply by clicking on the link below. Please ensure your resume highlights your relevant experience in dropshipping and e-commerce.

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