About Company
A dynamic opportunity awaits a dedicated Clinic Assistant Support Staff at Career.zycto. We are a rapidly expanding healthcare support organization committed to excellence in patient care and administrative efficiency across various clinical settings. Joining our team means becoming an integral part of a supportive environment where your organizational skills and compassionate approach directly contribute to the smooth operation of our partner clinics in the Aylmer region. We value proactive individuals who thrive in a fast-paced medical environment, seeking to make a tangible difference every day. If you’re ready to grow your career and provide essential support to healthcare professionals, Career.zycto offers a path for your success.
Job Description
Career.zycto is seeking a highly motivated and detail-oriented Clinic Assistant Support Staff to join our team in Aylmer, Gatineau. This pivotal role involves providing comprehensive administrative and operational support to ensure the efficient functioning of our clinic operations. As a Clinic Assistant Support Staff, you will be the backbone of daily activities, facilitating a seamless experience for both patients and healthcare providers. Your strong organizational abilities, excellent communication skills, and empathetic demeanor will be crucial in managing patient flow, maintaining accurate records, and upholding the high standards of care we are known for. We are looking for someone who is not only proficient in clerical tasks but also possesses a genuine desire to contribute positively to a healthcare setting. This position offers a chance to work within a collaborative environment where your contributions are recognized and valued, supporting a mission to deliver exceptional patient service. If you are passionate about healthcare administration and eager to take on a multifaceted role where no two days are the same, we encourage you to apply and become a vital part of our growing team. You will play a crucial role in creating a welcoming and organized environment, directly impacting patient satisfaction and clinic productivity. This is an excellent opportunity for someone looking to further their career in medical office administration with a company that truly invests in its employees.
Key Responsibilities
- Greet patients and visitors warmly, manage check-ins and check-outs, and direct them appropriately.
- Answer phone calls, schedule appointments, and manage patient inquiries with professionalism and courtesy.
- Maintain and update patient records, ensuring accuracy and confidentiality in compliance with privacy regulations (e.g., PHIPA, HIPAA equivalents in Quebec).
- Process billing and payments, verify insurance information, and handle financial transactions accurately.
- Prepare examination rooms for patient visits, ensuring cleanliness, stocking supplies, and sterilizing equipment as needed.
- Assist healthcare professionals with patient preparation, minor procedures, and various clinical tasks under direct supervision.
- Manage inventory of medical supplies and office materials, placing orders as required to maintain adequate stock levels.
- Handle incoming and outgoing mail, faxes, and electronic communications efficiently.
- Provide general administrative support, including filing, scanning, data entry, and report generation.
- Collaborate with other team members to ensure smooth clinic operations and a positive work environment.
Required Skills
- Proven administrative or clerical experience, preferably in a medical or clinic setting.
- Exceptional organizational skills and attention to detail.
- Proficiency in medical office software and electronic health record (EHR) systems (e.g., OscarPRN, Accuro).
- Strong communication and interpersonal skills, both written and verbal, in English and French (bilingualism is a significant asset in Gatineau).
- Ability to multitask, prioritize effectively, and work efficiently in a fast-paced environment.
- Excellent problem-solving abilities and a proactive approach to tasks.
- A compassionate and empathetic demeanor with a strong commitment to patient care and confidentiality.
- Basic understanding of medical terminology.
Preferred Qualifications
- Diploma or certificate in Medical Office Administration, Health Services Administration, or a related field.
- Experience with a specific EHR system used by local clinics in Quebec.
- First Aid and CPR certification.
- Knowledge of Quebec health system regulations and billing procedures.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative team environment.
- Paid time off and holiday benefits.
- Access to employee wellness programs.
- Convenient location in Aylmer, Gatineau.
How to Apply
To apply for this exciting opportunity, please click on the application link below. We kindly request that you submit a detailed resume and a cover letter outlining your relevant experience and why you believe you are the ideal candidate for this role at Career.zycto. We thank all applicants for their interest, but only those selected for an interview will be contacted.
