About Company
Join a dynamic team where your contributions are immediately felt and valued. Career.zycto is a rapidly growing professional services firm, committed to fostering connections and driving success for our diverse clientele. We believe the first impression is paramount, and this role is central to our commitment to excellence. For a Receptionist, our collaborative environment offers a unique opportunity to be the welcoming face and organizational backbone, shaping every visitor’s experience and contributing to a vibrant workplace culture. We champion growth and provide the tools for you to thrive.
Job Description
Are you a highly organised and personable individual with a passion for creating exceptional first impressions? Career.zycto is seeking a dedicated and enthusiastic Receptionist to join our thriving team in Radcliffe, Manchester. This isn’t just a front desk role; it’s an opportunity to be the welcoming face and voice of our company, playing a crucial part in our daily operations and client experience. As our Receptionist, you will be the initial point of contact for all visitors and callers, providing administrative support across the organization, and ensuring the smooth running of our office environment. We are looking for someone who can manage multiple tasks with grace, maintain a professional demeanour under pressure, and possess an innate ability to anticipate needs. Your organisational prowess will be key in managing schedules, handling correspondence, and maintaining a welcoming and efficient reception area. If you thrive in a busy environment, love interacting with people, and are eager to contribute to a positive workplace culture, we encourage you to apply. This role offers a unique chance to grow within a supportive team, develop your administrative skills, and become an indispensable part of our professional services firm. Bring your exceptional communication skills and your meticulous approach to detail to Career.zycto and help us continue to build strong relationships from the very first interaction.
Key Responsibilities
- Greeting and welcoming clients and visitors with a warm and professional demeanor.
- Answering, screening, and forwarding incoming phone calls and emails promptly and efficiently.
- Managing diaries and scheduling appointments for various team members, ensuring optimal time management.
- Handling incoming and outgoing mail, deliveries, and courier services, maintaining accurate records.
- Maintaining a tidy, organised, and presentable reception area, reflecting the company's professional image.
- Assisting with diverse administrative tasks such as data entry, filing, scanning, and document preparation.
- Processing invoices, expense reports, and other financial documentation as needed, with keen attention to detail.
- Ordering and maintaining office supplies inventory, ensuring adequate stock levels at all times.
- Coordinating meeting room bookings, setting up necessary equipment, and preparing refreshments for guests.
- Supporting event coordination and office-wide initiatives, contributing to team cohesion.
- Acting as the first point of contact for general inquiries and directing them appropriately to relevant departments.
- Ensuring compliance with company policies and procedures, upholding operational standards.
Required Skills
- Proven experience (minimum 1 year) as a Receptionist, Front Office Representative, or similar administrative role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) for various administrative tasks.
- Professional attitude and immaculate appearance, reflecting the company's brand.
- Solid written and verbal communication skills, with excellent interpersonal abilities.
- Exceptional organizational and multitasking abilities, capable of managing competing priorities.
- Strong customer service-oriented approach, always aiming for visitor satisfaction.
- Ability to be resourceful and proactive when issues arise, demonstrating problem-solving skills.
Preferred Qualifications
- Familiarity with office management procedures and best practices.
- Experience with multi-line phone systems and call management software.
- Prior experience working in a professional services or client-facing environment.
- Knowledge of the local Radcliffe and Manchester area, including transport links.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Opportunities for continuous professional development and training.
- A friendly, collaborative, and supportive work environment.
- Convenient Radcliffe location with excellent public transport links.
- Regular team social events and activities to foster camaraderie.
- Company pension scheme with employer contributions.
How to Apply
To express your interest in this pivotal role and become the welcoming face of Career.zycto, please click on the application link below. We are excited to review your qualifications and learn how your skills and enthusiasm can contribute to our team in Radcliffe, Manchester. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
