About Company
Armour Security is a premier security and crowd management solutions provider based in Jamaica, dedicated to ensuring safety, order, and exceptional experiences across a wide range of events and venues. With a reputation built on professionalism, vigilance, and superior customer service, we pride ourselves on protecting assets, managing complex environments, and supporting our community. Our team members are the backbone of our operations, embodying our commitment to excellence and playing a vital role in creating secure and enjoyable public gatherings. Operating across various locations, including Spanish Town, Armour Security is a trusted partner for event organizers and a cornerstone of public safety.
Job Description
Are you passionate about creating unforgettable event experiences and ensuring the safety and enjoyment of thousands? Armour Security, a leading security and crowd management provider in Jamaica, is urgently seeking enthusiastic and vigilant individuals to join our team as Stadium Crowd Support staff. This is an exciting opportunity for immediate hire, playing a crucial role in managing events and creating a welcoming atmosphere for patrons within De La Vega City, Spanish Town and surrounding areas.
As a Stadium Crowd Support team member, you will be the friendly and reassuring face of the event, guiding attendees, providing assistance, and maintaining order. Your primary focus will be on ensuring a safe and pleasant environment for all visitors, from the moment they enter until they depart. This involves proactive engagement, clear communication, and quick, effective responses to any situation that may arise. You’ll be instrumental in directing traffic flow, assisting with seating, answering questions, and working closely with security personnel to uphold event policies and procedures.
This role is perfect for individuals who thrive in dynamic, fast-paced environments, possess excellent interpersonal skills, and are committed to public safety and exceptional customer service. We are looking for individuals who can think on their feet, remain calm under pressure, and work collaboratively as part of a dedicated team. If you are reliable, energetic, and eager to contribute to the success and safety of major events, we encourage you to apply. Join us and be a part of the vibrant event scene in De La Vega City, Spanish Town!
Key Responsibilities
- Greet and direct patrons to their designated seating areas or facilities.
- Monitor assigned sections for any safety hazards, unruly behaviour, or policy violations.
- Provide clear and helpful information to attendees regarding event schedules, facilities, and emergency procedures.
- Assist with crowd flow management, ensuring smooth entry and exit from the venue.
- Report any incidents, emergencies, or suspicious activities to appropriate security personnel or supervisors immediately.
- Respond calmly and effectively to patron inquiries, complaints, and minor emergencies.
- Enforce venue rules and regulations in a respectful and professional manner.
- Work collaboratively with other staff members, security, and emergency services.
- Ensure all accessible areas are clear and pathways are unobstructed.
- Participate in pre-event briefings and post-event debriefings.
Required Skills
- Excellent verbal communication skills.
- Strong customer service orientation.
- Ability to remain calm and effective in fast-paced and high-pressure environments.
- Keen observation skills and attention to detail.
- Ability to stand and walk for extended periods.
- Punctual and reliable.
- Team-oriented mindset.
Preferred Qualifications
- Prior experience in customer service, event support, or security roles.
- Knowledge of basic first aid procedures.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Familiarity with local event venues and protocols in Spanish Town.
Perks & Benefits
- Competitive hourly pay.
- Opportunity to work at exciting local events.
- Gain valuable experience in event management and security.
- Supportive team environment.
- Potential for future temporary assignments.
How to Apply
If you are ready to be a key part of our event success and are available for immediate hire, please click the application link below to submit your interest. Include a brief summary of your relevant experience and why you are a great fit for this role. We are looking to fill these positions quickly!