About Company
JN Bank is a proud member of The JN Group, one of Jamaica’s most respected and diversified financial services organisations. For over 140 years, we have been a cornerstone of the Jamaican community, committed to fostering financial independence and building a prosperous nation. Originally founded as a building society, JN Bank has evolved into a full-service commercial bank, dedicated to providing innovative and accessible financial solutions to individuals and businesses across Jamaica. Our mission is to empower our members and customers to achieve their financial goals through a wide range of products including savings, loans, investments, and, importantly, mortgages. We pride ourselves on our deep community roots, exceptional customer service, and unwavering commitment to ethical practices. Joining JN Bank means becoming part of a legacy of trust, innovation, and service, where your contributions directly impact the lives and dreams of countless Jamaicans.
Job Description
Are you a highly motivated and client-focused financial professional with a passion for helping individuals achieve their homeownership dreams? JN Bank is seeking a dedicated Mortgage Advisor to join our dynamic team in Papine, Kingston. In this pivotal role, you will be the primary point of contact for prospective homeowners, guiding them through the exciting yet complex journey of securing a mortgage. You will be responsible for providing expert advice on our diverse range of mortgage products, assessing client eligibility, and ensuring a smooth, transparent, and efficient application process from initial consultation to final approval. This position demands a keen understanding of financial markets, property valuations, and a deep commitment to exceptional customer service. You will leverage your strong interpersonal skills to build lasting relationships, understand individual client needs, and tailor solutions that best fit their financial situation and aspirations. The ideal candidate will possess a proven track record in financial sales or advisory, an analytical mind, and a thorough understanding of lending principles and regulatory compliance. This is an unparalleled opportunity to grow your career within a reputable institution, contributing significantly to both our business objectives and the well-being of the communities we serve. If you thrive in a target-driven environment and are dedicated to making a tangible difference in people’s lives, we invite you to apply.
Key Responsibilities
- Conduct comprehensive financial assessments of clients to determine their eligibility and capacity for various mortgage products.
- Advise clients on the most suitable mortgage solutions from JN Bank's portfolio, explaining terms, conditions, and repayment structures clearly.
- Guide clients through the entire mortgage application process, ensuring all required documentation is accurately completed and submitted in a timely manner.
- Maintain up-to-date knowledge of JN Bank's mortgage products, lending criteria, market trends, and relevant regulatory requirements.
- Build and nurture strong relationships with clients, real estate agents, and other industry professionals to generate leads and foster trust.
- Actively participate in sales and marketing initiatives to promote JN Bank's mortgage services and achieve individual and team sales targets.
- Ensure strict adherence to all internal policies, procedures, and external regulatory guidelines pertaining to mortgage lending.
- Address client inquiries and resolve issues promptly and professionally, enhancing the overall customer experience.
Required Skills
- Minimum of 4 years of proven experience in financial services, specifically in mortgage lending or a related advisory role.
- Strong understanding of mortgage products, lending principles, and regulatory frameworks in Jamaica.
- Excellent communication, negotiation, and interpersonal skills, with the ability to explain complex financial information clearly.
- Demonstrated sales acumen and a track record of achieving sales targets.
- Proficiency in financial analysis and the ability to assess client creditworthiness.
- High level of integrity, professionalism, and customer service orientation.
- Proficient in Microsoft Office Suite and experience with CRM or banking software.
Preferred Qualifications
- Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
- Relevant professional certifications (e.g., JIE, Chartered Banker, or similar financial advisory certifications).
- Established network within the real estate or financial industry in Kingston.
- Experience with digital mortgage application platforms.
Perks & Benefits
- Competitive salary and attractive commission structure.
- Comprehensive health and life insurance package.
- Generous paid time off and sick leave.
- Pension scheme with company contributions.
- Opportunities for professional development and career advancement within The JN Group.
- Employee banking benefits and preferential rates.
- A supportive and collaborative work environment focused on community impact.
How to Apply
If you are ready to make a significant impact and join a leading financial institution, we encourage you to apply! Please click on the application link below to visit The JN Group’s careers portal. Once on the portal, search for ‘Mortgage Advisor’ or similar financial advisory roles and follow the instructions to submit your detailed resume and cover letter.