About Company
Ready to shape your future in a vibrant, supportive setting? Career.zycto is a dynamic and rapidly expanding firm dedicated to connecting talent with opportunity, fostering growth, and building successful careers across various sectors. For a Telesales Agent, this means joining an environment where your communication skills are highly valued, and your contributions directly impact our collective success. We offer robust training, clear progression paths, and a culture that celebrates initiative. If you’re passionate about making a difference through effective outreach, Career.zycto provides the perfect platform for you to excel and advance your professional journey.
Job Description
Career.zycto is actively seeking a highly motivated and enthusiastic Telesales Agent to join our thriving team in Craigmillar, Edinburgh. This is an exceptional opportunity for a driven individual with a passion for sales and excellent communication skills to contribute to our continued growth and success. As a Telesales Agent, you will be the first point of contact for potential clients, playing a pivotal role in generating leads, qualifying prospects, and securing appointments for our senior sales team. Your primary focus will be on outbound calling to a diverse range of businesses, introducing our services, and identifying their needs. We are looking for someone who thrives in a fast-paced environment, possesses a natural ability to build rapport quickly over the phone, and is persistent in achieving targets.
This role is not just about making calls; it’s about building relationships and understanding client needs to present compelling solutions. You will be provided with comprehensive training on our products and services, as well as ongoing coaching to refine your sales techniques. Success in this position requires a blend of resilience, optimism, and a genuine desire to help businesses succeed. If you are an articulate English speaker, comfortable with technology, and eager to kickstart a rewarding career in sales within a supportive and goal-oriented company, we encourage you to apply. Join Career.zycto and become an integral part of a team that values your contributions and offers tangible opportunities for professional development and career progression.
Key Responsibilities
- Conduct outbound calls to prospective clients to introduce company services and solutions.
- Qualify leads by understanding client needs, challenges, and budget.
- Schedule qualified appointments for the senior sales team.
- Maintain accurate and detailed records of all interactions in the CRM system.
- Achieve and exceed daily, weekly, and monthly sales targets.
- Collaborate closely with the sales and marketing teams to optimize lead generation strategies.
- Stay informed about industry trends, competitor activities, and new product offerings.
- Provide exceptional customer service and foster positive relationships with potential clients.
- Participate in ongoing training and development sessions to enhance sales skills.
Required Skills
- Fluent in English with excellent verbal communication skills.
- Proven experience in a telesales, telemarketing, or customer service role.
- Strong persuasive and negotiation abilities.
- Proficiency in using CRM software (e.g., Salesforce, HubSpot).
- Ability to work independently and as part of a team.
- Resilience and a positive attitude in handling rejections.
- Goal-oriented with a strong drive to achieve targets.
Preferred Qualifications
- Previous experience in B2B telesales.
- Familiarity with the Scottish business market.
- Experience with cloud-based communication tools.
- A track record of consistently exceeding sales targets.
Perks & Benefits
- Competitive base salary with uncapped commission structure.
- Comprehensive health and wellness package.
- Generous paid time off and public holidays.
- Ongoing professional development and sales training.
- Clear career progression opportunities.
- Modern office environment with state-of-the-art tools.
- Team-building events and social gatherings.
- Pension scheme contribution.
How to Apply
If you are a highly motivated individual with a passion for sales and a desire to grow your career, we encourage you to apply today! Please click on the application link below to submit your CV and a brief cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!
