About Company
Dedicated to fortifying community welfare through exceptional public service, Career.zycto is a trusted partner in connecting skilled professionals with vital municipal roles. For a By-Law Enforcement Officer, this means an opportunity to apply your expertise in maintaining order and ensuring adherence to local ordinances, directly contributing to a safe and harmonious Duluth. We believe in empowering our recruits with roles where their commitment to civic duty can truly thrive, supported by a framework that values integrity, impartiality, and community engagement. Join us in making a tangible difference.
Job Description
Career.zycto is seeking a highly motivated and dedicated By-Law Enforcement Officer to serve the vibrant community of Duluth, Minnesota. This full-time position is crucial for upholding the quality of life and safety within our city by ensuring compliance with municipal codes, by-laws, and various local ordinances. As a By-Law Enforcement Officer, you will be the frontline representative tasked with educating the public on regulatory requirements, investigating complaints, and enforcing necessary actions to resolve violations. Your work will directly impact community well-being, property values, and the overall aesthetic appeal of Duluth.
The role involves a dynamic blend of field investigations, public interaction, and administrative duties. You will be responsible for patrolling assigned areas, responding to citizen inquiries and complaints regarding potential by-law infringements, and conducting thorough investigations to gather evidence. This includes documenting observations, taking photographs, interviewing parties involved, and preparing detailed reports. A significant aspect of this position is the ability to interpret and apply complex municipal regulations fairly and consistently, ensuring due process for all residents and businesses.
Successful candidates will possess excellent communication and interpersonal skills, capable of de-escalating tense situations while maintaining a professional and authoritative demeanor. You will be expected to issue warnings, notices of violation, and citations when necessary, and to represent the city in court proceedings related to by-law infractions. Furthermore, the role demands strong organizational abilities to manage caseloads, maintain accurate records, and collaborate effectively with other city departments, law enforcement agencies, and community groups. If you are passionate about public service and dedicated to fostering a safe, clean, and orderly environment for all residents, we encourage you to apply.
Key Responsibilities
- Investigate complaints and proactively identify violations of municipal by-laws, including but not limited to zoning, property standards, noise, waste management, and animal control.
- Educate residents and businesses on municipal by-laws and compliance requirements through verbal and written communication.
- Conduct thorough on-site inspections, gather evidence, take photographs, and prepare detailed investigative reports.
- Issue warnings, notices of violation, and citations in accordance with established procedures and legal guidelines.
- Prepare comprehensive case files and provide testimony in court or at administrative hearings as required.
- Collaborate with other city departments, law enforcement agencies, and community organizations to resolve complex issues.
- Maintain accurate records of all investigations, enforcement actions, and correspondence using digital systems.
- Respond to public inquiries and provide information regarding by-law enforcement in a professional and courteous manner.
- Patrol assigned areas to identify potential by-law infractions and address them proactively.
- Participate in ongoing training and professional development to stay current with legislative changes and best practices in by-law enforcement.
Required Skills
- Minimum of 2 years of experience in by-law enforcement, security, law enforcement, or a related regulatory field.
- Demonstrated knowledge of municipal by-laws, provincial statutes, and enforcement procedures.
- Exceptional verbal and written communication skills, including report writing and public speaking.
- Proven ability to interpret and apply complex regulations fairly and consistently.
- Strong interpersonal skills with the ability to manage conflict, de-escalate situations, and maintain professionalism.
- Proficiency in using computer software for record-keeping, report generation, and communication.
- Valid Minnesota Class D Driver's License and a clean driving record.
- Ability to work independently with minimal supervision and as part of a team.
- Sound judgment and decision-making abilities under pressure.
Preferred Qualifications
- Post-secondary education in Law Enforcement, Public Administration, Criminology, or a related discipline.
- Certification in By-Law Enforcement or Municipal Law Enforcement.
- Experience with case management software specific to code enforcement.
- Knowledge of local Duluth community dynamics and demographics.
- First Aid and CPR certification.
Perks & Benefits
- Comprehensive health, dental, and vision insurance coverage.
- Generous paid time off, including vacation, sick leave, and holidays.
- State pension plan enrollment for long-term financial security.
- Opportunities for professional development and continuous training.
- Employee assistance program for personal and professional support.
- Life and disability insurance.
- Supportive work environment dedicated to public service.
How to Apply
Interested candidates are invited to submit a detailed resume and cover letter outlining their qualifications and experience. Please ensure your application highlights your relevant enforcement and public interaction skills. Click on the link below to apply.
