About Company
National Foods Limited is one of Zimbabwe’s largest and most respected food manufacturers and marketers, boasting a rich heritage that spans over 100 years. We are a diversified agro-industrial concern, playing a critical role in the country’s food security and economic development. Our extensive portfolio includes household staples such as flour, maize meal, stockfeeds, groceries, and a wide array of quality consumer products, all manufactured to the highest international standards. At National Foods, we are deeply committed to nurturing talent, fostering a collaborative and inclusive work environment, and empowering our employees to contribute meaningfully to our mission of nourishing the nation. Join a company that prides itself on innovation, integrity, sustainable growth, and a steadfast dedication to excellence.
Job Description
We are seeking a highly motivated and detail-oriented Human Resources Onboarding Coordinator to join our dynamic HR team. This pivotal role is essential in ensuring a seamless, welcoming, and efficient onboarding experience for all new hires joining National Foods Limited across various departments and locations within Zimbabwe. As an Onboarding Coordinator, you will be the first point of contact for our new employees, guiding them meticulously through the initial stages of their journey with us. Your primary responsibilities will include coordinating all pre-employment activities, preparing essential documentation, facilitating engaging orientation sessions, and ensuring new hires are set up for success from day one, whether they are joining us on-site or remotely. This role offers the flexibility of a remote option, allowing for a hybrid work model that intelligently balances necessary on-site collaboration with the convenience and productivity of working from home. You will work closely with HR Business Partners, Talent Acquisition Specialists, and departmental managers to integrate new team members smoothly into our corporate culture and operational frameworks, fostering a strong sense of belonging and accelerating their time to productivity. Your proactive approach will be key in refining our onboarding processes, leveraging technology to streamline workflows, and continuously enhancing the overall new hire experience. If you possess exceptional organizational skills, a genuine passion for creating positive employee experiences, and thrive in a fast-paced yet supportive environment, we encourage you to apply and become a key player in shaping the future workforce of National Foods Limited. Your contribution will directly impact our ability to attract, retain, and develop top talent, underpinning our continued success in the Zimbabwean market.
Key Responsibilities
- Manage the end-to-end onboarding process for all new hires, from offer acceptance through to their successful integration into respective teams.
- Coordinate and schedule all pre-employment checks, including background verification, reference checks, and medical examinations as required.
- Prepare and disseminate all new hire paperwork, including offer letters, employment contracts, and benefits enrollment forms, ensuring accuracy and full compliance with company policies and labor laws.
- Facilitate engaging and informative virtual and in-person orientation sessions, effectively introducing new employees to our company culture, values, policies, and procedures.
- Act as the primary point of contact for new hires, addressing their queries and providing continuous support and guidance during their initial weeks.
- Collaborate proactively with IT, facilities, and relevant departmental managers to ensure new employees have all necessary equipment, system access, and appropriate workspaces (whether on-site or remote) ready for their start date.
- Maintain accurate, confidential, and up-to-date employee records in the HR Information System (HRIS).
- Develop and continuously improve onboarding programs and materials to enhance the new hire experience and align with industry best practices.
- Gather feedback regularly from new hires and hiring managers to identify areas for improvement within the onboarding process and implement effective solutions.
- Assist with other HR administrative tasks, special projects, and initiatives as needed to support the broader HR function.
Required Skills
- Proven experience (minimum 2 years) in Human Resources, specifically within an onboarding, HR administrative, or coordination role.
- Strong understanding of HR principles, employment laws, and best practices relevant to the Zimbabwean context.
- Exceptional organizational and time management skills with meticulous attention to detail and ability to manage multiple priorities.
- Excellent verbal and written communication skills, with the ability to interact professionally and empathetically at all organizational levels.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and practical experience with HR Information Systems (HRIS).
- Ability to work independently, exercise sound judgment, and collaborate effectively as part of a team in a fast-paced, dynamic environment.
- Demonstrated ability to maintain the highest level of confidentiality and handle sensitive employee information with discretion and integrity.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, Industrial Psychology, or a related field.
- Professional certification in Human Resources (e.g., IPMZ, CIPD, SHRM) is a distinct advantage.
- Prior experience with remote onboarding processes and leveraging digital tools for an enhanced new hire experience.
- In-depth familiarity with Zimbabwean labor laws and regulations.
- Experience working within the food and beverage manufacturing or agriculture sectors.
Perks & Benefits
- Competitive salary package and performance-based bonuses.
- Comprehensive health insurance and robust wellness programs.
- Generous paid time off, including annual leave and public holidays.
- Significant opportunities for continuous professional development and career advancement within a leading national company.
- Flexible hybrid work model with remote options to promote work-life balance.
- Employee discount on a wide range of National Foods Limited products.
- A supportive, collaborative, and diverse work environment.
- Contributions to a secure pension scheme.
How to Apply
Interested candidates who meet the above requirements are invited to click on the application link below to submit their detailed CV and a compelling cover letter. Please ensure your application clearly highlights your relevant experience, skills, and why you are the ideal candidate for this pivotal Human Resources Onboarding Coordinator role. Only shortlisted candidates will be contacted for interviews.