About Company
Ready to kickstart your career in a dynamic and supportive environment? Career.zycto is a rapidly growing firm committed to fostering talent and delivering exceptional service across various sectors. We pride ourselves on creating a workplace where every team member feels valued, empowered, and has opportunities for professional growth. Joining us means becoming the welcoming face of our organization, playing a crucial role in shaping our first impressions. We believe in nurturing our employees from day one, making Career.zycto an ideal starting point for ambitious individuals eager to learn and contribute.
Job Description
Career.zycto is seeking a highly motivated and enthusiastic Entry-Level Receptionist to join our bustling office located in Adams Arcade, Nairobi. This is an incredible opportunity for an individual looking to launch their professional journey in a vibrant corporate setting. As the first point of contact for our valued clients, visitors, and partners, you will play a pivotal role in creating a positive and lasting impression of our company. Your warm demeanor, exceptional organizational skills, and commitment to service excellence will be essential in managing the front desk operations and supporting various administrative functions.
This role is far more than just answering phones; it’s about being the welcoming heart of our office. You will be instrumental in ensuring smooth daily operations, from managing visitor logs and coordinating appointments to handling incoming and outgoing communications efficiently. We are looking for someone who is eager to learn, proactive in problem-solving, and possesses a keen eye for detail. While prior experience is not required, a strong desire to develop your administrative skills and contribute to a collaborative team environment is paramount. At Career.zycto, we are dedicated to providing comprehensive training and mentorship to help you excel in this role and pave the way for future career advancement within our organization. If you are a friendly, organized, and energetic individual ready to make a significant impact from day one, we encourage you to apply and become a vital part of our growing success story in Nairobi, where every interaction truly counts. Join a team where your potential is recognized, and your professional journey is supported.
Key Responsibilities
- Warmly greet and welcome visitors, clients, and staff with a professional and friendly attitude, ensuring a positive first impression.
- Manage incoming and outgoing phone calls, directing inquiries to the appropriate departments or individuals with efficiency and courtesy.
- Oversee the front desk area, ensuring it remains tidy, presentable, and well-stocked with necessary supplies.
- Handle incoming and outgoing mail, packages, and deliveries, ensuring proper distribution and dispatch.
- Maintain an organized visitor log and issue visitor passes as required, adhering to security protocols.
- Assist with scheduling appointments and managing meeting room bookings, coordinating with various departments.
- Provide basic administrative and clerical support, including accurate data entry, meticulous filing, and efficient photocopying.
- Manage office supplies inventory and place orders when necessary to maintain adequate stock levels without interruption.
- Assist in coordinating office events and meetings as directed by management, contributing to a cohesive work environment.
- Uphold strict confidentiality regarding company information and sensitive data at all times.
- Perform other ad-hoc duties as assigned to support overall office operations and contribute to team success.
Required Skills
- Excellent verbal and written communication skills in English and Swahili.
- Proficient in using Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional interpersonal skills with a customer-centric approach.
- Strong organizational and time management abilities.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Professional appearance and demeanor.
- High level of integrity and discretion.
Preferred Qualifications
- A diploma or certificate in Business Administration, Office Management, or a related field.
- Familiarity with office equipment such as printers, scanners, and multi-line phone systems.
- Previous experience in a customer service or public-facing role (even if not specifically reception).
- Basic knowledge of administrative procedures and protocols.
Perks & Benefits
- Comprehensive health insurance package.
- Paid time off and public holidays.
- Opportunities for professional development and training.
- A supportive and collaborative work environment.
- Employee wellness programs.
- Performance-based bonuses.
- Modern office facilities in a prime location with easy access.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights any relevant skills or experiences, even if not directly in a receptionist role, as we value potential and a positive attitude. We look forward to reviewing your application!
