About Company
At Career.zycto, we believe in fostering a secure and trustworthy environment for our operations. We’re a dynamic firm committed to excellence and integrity, consistently striving to protect our assets and uphold ethical standards. For a dedicated Loss Prevention Officer, Career.zycto offers a challenging yet rewarding path to hone your investigative skills and make a tangible impact. You’ll join a team that values your vigilance, proactive approach, and unwavering commitment to maintaining a safe and honest workplace. We empower our security professionals to be at the forefront of safeguarding our future.
Job Description
Career.zycto is seeking a highly vigilant, proactive, and dedicated Loss Prevention Officer to join our dynamic team located in the vibrant Giraffe Centre area of Nairobi. This crucial full-time role offers flexible hours, allowing you to effectively manage your professional commitments while making a significant contribution to our operational integrity and overall success. As a Loss Prevention Officer, you will be at the forefront of safeguarding company assets, meticulously working to prevent theft, mitigate fraud, and minimize all forms of operational losses. Your daily responsibilities will revolve around maintaining an impregnable and secure environment, rigorously enforcing company policies and procedures, and ultimately ensuring the safety and well-being of both our valuable property and cherished personnel.
This challenging and impactful position demands an individual with keen observational skills, an unwavering sense of ethics, and the critical ability to act decisively and professionally under pressure. You will be instrumental in identifying potential security risks, developing and implementing effective preventative strategies, and conducting thorough, unbiased investigations when incidents unfortunately occur. We are specifically looking for an individual who is not only excellent at deterring potential threats and detecting suspicious activities but also highly capable of fostering a robust culture of security, awareness, and accountability among all staff members and visitors. This role offers an unparalleled opportunity to make a tangible and measurable impact on our continued success, working within a supportive and collaborative environment that truly values your expertise, vigilance, and unwavering commitment to protecting what we’ve collectively built. You will utilize surveillance systems, conduct regular patrols, perform bag checks, and collaborate closely with management and law enforcement when necessary. Effective communication and meticulous record-keeping are also vital aspects of this position. If you are passionate about security, possess a keen investigative mindset, and thrive in a role where your vigilance directly contributes to business stability and peace of mind, then we strongly encourage you to apply. Join Career.zycto and become a crucial part of our mission to ensure a safe, secure, and honest operational landscape right here in Nairobi.
Key Responsibilities
- Conduct regular patrols and surveillance of premises to deter and detect theft, vandalism, and other illicit activities.
- Monitor CCTV and alarm systems, responding promptly to security alerts and suspicious incidents.
- Perform thorough investigations into security breaches, theft incidents, and other losses, documenting findings accurately.
- Enforce company policies and procedures related to loss prevention and security.
- Collaborate with management to identify security vulnerabilities and recommend preventative measures.
- Detain individuals suspected of theft or other crimes, following legal protocols, until law enforcement arrives.
- Prepare detailed incident reports and maintain accurate records of all security-related activities.
- Provide security presence and assistance to staff and visitors as needed.
- Conduct employee bag checks and package inspections in accordance with company policy.
- Assist in training staff on loss prevention awareness and security best practices.
Required Skills
- Proven experience in loss prevention, security, or a related field (minimum 2 years).
- Strong observational and analytical skills with keen attention to detail.
- Ability to remain calm, professional, and decisive in stressful situations.
- Excellent communication and interpersonal skills.
- Proficiency in operating CCTV and security surveillance equipment.
- Knowledge of legal procedures related to detention and evidence collection.
- Basic computer literacy for report writing and data entry.
Preferred Qualifications
- Diploma or certificate in Criminology, Security Management, or a related field.
- First Aid and CPR certification.
- Experience with advanced security systems and access control technologies.
- Fluency in Swahili and English.
- Previous experience in a retail or commercial security environment.
Perks & Benefits
- Competitive salary package.
- Flexible working hours to promote work-life balance.
- Comprehensive health insurance coverage.
- Opportunities for professional development and training.
- Paid time off and holidays.
- Supportive and collaborative team environment.
- Employee assistance program.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV and a cover letter highlighting your relevant experience are attached.
