About Company
Join Career.zycto, a forward-thinking digital innovation hub where user experience is at the core of everything we build. We are driven by a passion for creating intuitive, impactful digital products that genuinely solve real-world problems for our diverse user base. For a UX Researcher, this means an environment ripe with complex challenges and opportunities to truly influence product direction. We champion a collaborative culture, empowering our teams to experiment, learn, and deliver excellence. Here, your insights will directly shape the future of our platforms, making a tangible difference to millions. Thrive in a supportive atmosphere that values curiosity and continuous growth.
Job Description
Are you a passionate and inquisitive UX Researcher eager to uncover deep user insights and translate them into actionable product improvements? Career.zycto is seeking a dedicated UX Researcher to join our growing team in Slough. In this pivotal role, you will be instrumental in shaping the future of our innovative digital products and services, ensuring they are not just functional but truly intuitive, engaging, and indispensable for our users.
At Career.zycto, we believe that understanding our users is the bedrock of successful product development. We are committed to a user-centric design philosophy, and your expertise will be at the forefront of this mission. You will work closely with product managers, designers, developers, and other stakeholders, acting as the voice of the user throughout the product lifecycle. This isn’t just about data collection; it’s about storytelling, empathizing, and championing the user’s perspective at every turn.
Your day-to-day will involve a diverse range of research activities, from planning and executing comprehensive qualitative studies (user interviews, contextual inquiries, usability testing) to designing and analyzing quantitative surveys and A/B tests. You’ll delve into complex problem spaces, identifying user needs, pain points, and behaviors, and synthesize these findings into clear, compelling, and actionable recommendations that drive design decisions. We value researchers who can not only gather data but also interpret it strategically, influencing product roadmaps and fostering a culture of continuous improvement.
We’re looking for someone who thrives in a fast-paced, collaborative environment, is comfortable presenting findings to diverse audiences, and possesses a strong portfolio demonstrating their research methodologies and impact. If you’re a curious mind with a rigorous approach to research and a genuine desire to build products that delight, Career.zycto offers a stimulating environment where your contributions will be highly valued and directly impact millions of users. Join us in our mission to create exceptional digital experiences right here in Slough.
Key Responsibilities
- Plan, design, and execute a wide range of user research activities (e.g., interviews, surveys, usability testing, focus groups, ethnographic studies).
- Recruit participants and manage research logistics effectively.
- Analyze qualitative and quantitative data to identify user needs, pain points, behaviors, and motivations.
- Synthesize research findings into clear, concise, and actionable insights and recommendations.
- Communicate research findings and recommendations effectively to product teams, designers, engineers, and stakeholders through presentations, reports, and workshops.
- Collaborate closely with cross-functional teams (Product, Design, Engineering) to integrate user insights into product strategy and design decisions.
- Develop and maintain research roadmaps, continually looking for opportunities to improve the user experience.
- Advocate for user-centered design principles and best practices across the organization.
- Contribute to the development and refinement of research methodologies and tools.
Required Skills
- Proven experience in UX research, including both qualitative and quantitative methods.
- Proficiency in designing and conducting usability studies, user interviews, surveys, and competitive analysis.
- Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work collaboratively in a fast-paced, agile environment.
- Familiarity with UX research tools (e.g., UserTesting, Qualtrics, Dovetail, Figma for prototypes).
- Strong understanding of user-centered design principles and methodologies.
Preferred Qualifications
- Master's degree in Human-Computer Interaction (HCI), Psychology, Anthropology, Sociology, or a related field.
- Experience with advanced statistical analysis for quantitative data.
- Familiarity with A/B testing and experimentation frameworks.
- Portfolio demonstrating a range of research projects and their impact.
- Experience working in a tech or digital product environment.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive private medical and dental insurance.
- Generous pension scheme.
- Flexible working arrangements.
- 25 days annual leave plus bank holidays.
- Opportunities for professional development and continuous learning.
- Well-being programs and employee assistance support.
- Modern, collaborative office space in Slough with excellent transport links.
- Regular team social events and company-wide celebrations.
How to Apply
Ready to make a real impact? If you are a driven UX Researcher looking for an exciting challenge in a dynamic company, we encourage you to apply today! Please click on the application link below to submit your CV and a cover letter outlining your experience and why you are the ideal candidate for this role. We look forward to reviewing your application.
