About Company
Are you eager to make a tangible difference in a supportive work environment? At Career.zycto, we are a dynamic and forward-thinking recruitment firm dedicated to connecting exceptional talent with inspiring opportunities. We pride ourselves on building lasting relationships, both with our clients and our internal team. A Customer Assistant at Career.zycto thrives in our collaborative culture, where every interaction is valued, and personal growth is actively encouraged. Join a team where your contributions directly enhance our operational efficiency and elevate the candidate and client experience, providing essential support that underpins our success in a fast-paced industry.
Job Description
Career.zycto is seeking a highly organised and enthusiastic Customer Assistant to join our vibrant team in Leatherhead. This role offers the unique benefit of flexible hours, perfect for someone looking to balance professional commitments with personal life, while still making a significant impact. As a Customer Assistant, you will be the backbone of our daily operations, providing crucial administrative and customer service support that ensures smooth functioning and exceptional service delivery to our valued clients and candidates.
Your role will be diverse, encompassing a variety of tasks from managing incoming communications to supporting recruitment consultants with essential data entry and scheduling. We are looking for someone who is proactive, has a keen eye for detail, and possesses excellent interpersonal skills. You will be a key point of contact for enquiries, playing an important role in shaping a positive first impression of Career.zycto.
This is an outstanding opportunity for an individual eager to develop their administrative and customer service expertise within a supportive and dynamic recruitment environment. You will gain exposure to the fast-paced world of talent acquisition, working alongside experienced professionals and contributing directly to our mission of connecting people with their ideal careers. If you thrive in a fast-paced environment, enjoy problem-solving, and are committed to delivering outstanding support, we encourage you to apply. We foster a culture of continuous learning and growth, making Career.zycto an ideal place to advance your career while maintaining a healthy work-life balance.
Key Responsibilities
- Manage incoming calls, emails, and general enquiries, providing accurate information or directing to the appropriate team member.
- Assist recruitment consultants with administrative tasks, including data entry, formatting documents, and maintaining candidate records.
- Schedule interviews and meetings, managing calendars and sending timely reminders.
- Prepare and organise recruitment materials, presentations, and reports as needed.
- Maintain office supplies and ensure the workspace is tidy and welcoming.
- Support onboarding processes for new employees or contractors.
- Contribute to a positive and professional office environment by actively participating in team goals and initiatives.
Required Skills
- Proven experience in an administrative or customer service role.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organisational and time management abilities, with a keen eye for detail.
- Ability to work independently and collaboratively as part of a team.
- A proactive attitude and strong problem-solving skills, with a focus on efficiency.
Preferred Qualifications
- Experience within the recruitment or Human Resources industry.
- Familiarity with CRM or applicant tracking systems (ATS).
- A passion for delivering exceptional customer experiences and building positive relationships.
- GCSEs in English and Math (Grade C/4 or above) or equivalent vocational qualifications.
Perks & Benefits
- Competitive hourly rate with the flexibility to manage your work schedule.
- Opportunity for continuous professional development and training within a growing industry.
- A supportive and collaborative team environment that values every contribution.
- Convenient office location in Leatherhead with excellent transport links.
- Generous holiday allowance (pro-rata for part-time employees).
- Participation in company social events and team-building activities.
How to Apply
Eager to join a dynamic team and contribute to our success? Please click on the application link below to submit your CV and a brief cover letter outlining your suitability for this role and your availability. We look forward to hearing from you!
