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Records Management Officer

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🏢 Career.zycto📍 Geelong CBD, Geelong💼 Full-Time💻 On-site🏭 Consulting, Information Management, Professional Services💰 AUD 65,000 - 85,000 per year

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Are you ready to bring your meticulous organisational skills to a team that values precision and compliance? Career.zycto is a dynamic professional services firm committed to delivering excellence across various sectors. We pride ourselves on fostering a supportive, growth-oriented environment where expertise in information governance is not just appreciated but essential. A Records Management Officer at Career.zycto plays a pivotal role in maintaining our operational integrity and client trust. Join us and contribute to shaping efficient, secure data workflows that underpin our success.

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Job Description

Career.zycto is seeking a dedicated and detail-oriented Records Management Officer to join our professional services team in Geelong CBD. In an increasingly data-driven world, the meticulous management of information assets is paramount to our operational success and compliance. This vital role involves overseeing the lifecycle of our organisational records, ensuring they are accurately catalogued, securely stored, easily retrievable, and compliant with all relevant regulatory and legislative frameworks. You will be instrumental in developing and implementing robust records management policies and procedures that safeguard sensitive information and promote efficient workflows across various departments. This is an exciting opportunity for a professional passionate about information governance, who thrives in an environment where precision, confidentiality, and accessibility are held in high regard. You will work closely with internal stakeholders to understand their record-keeping needs, provide expert advice, and deliver training to foster a culture of best practice in records management. Your contribution will directly impact our ability to operate with transparency, accountability, and legal soundness, making you an indispensable part of our commitment to excellence.

We are looking for someone who not only possesses strong technical skills in electronic document and records management systems (EDRMS) but also brings a proactive approach to identifying and mitigating risks associated with information management. If you are passionate about maintaining order, ensuring compliance, and contributing to a secure information environment, we encourage you to apply.

Key Responsibilities

  • Develop, implement, and maintain comprehensive records management policies, procedures, and retention schedules in accordance with legislative and organisational requirements.
  • Manage the end-to-end lifecycle of physical and electronic records, including creation, receipt, maintenance, use, and disposition.
  • Oversee the cataloguing, indexing, and storage of records, ensuring accuracy, accessibility, and security.
  • Provide expert advice and guidance to staff on records management best practices, legal obligations, and system usage.
  • Conduct regular audits and reviews of records management practices to ensure compliance and identify areas for improvement.
  • Manage and administer the Electronic Document and Records Management System (EDRMS), including user support, system configuration, and data integrity.
  • Assist in responding to information requests, freedom of information applications, and discovery processes.
  • Facilitate the secure disposal of records in line with approved retention schedules and confidentiality protocols.
  • Stay abreast of current and emerging records management standards, technologies, and legislation.

Required Skills

  • Minimum of 3 years of experience in a dedicated records management role.
  • Proven experience with Electronic Document and Records Management Systems (EDRMS).
  • Strong understanding of Australian records management legislation and standards (e.g., Public Records Act, Privacy Act).
  • Exceptional attention to detail and organisational skills.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work independently and collaboratively within a team environment.

Preferred Qualifications

  • Tertiary qualification in Information Management, Library Science, Archival Studies, or a related field.
  • Certification in Records Management (e.g., from RIMPA or similar professional body).
  • Experience in training staff on records management principles and systems.
  • Familiarity with project management methodologies related to information governance.

Perks & Benefits

  • Competitive salary package and superannuation.
  • Opportunities for professional development and continuous learning.
  • Supportive and collaborative team environment.
  • Modern office facilities in the vibrant Geelong CBD.
  • Employee assistance program.
  • Work-life balance initiatives.

How to Apply

If you are ready to take on this challenging and rewarding role, we encourage you to apply. Please click on the application link below to submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position.

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