About Company
Seeking to redefine digital retail experiences, Career.zycto is a dynamic force committed to empowering brands and connecting them with global audiences. We thrive on innovation, agility, and a collaborative spirit, believing that exceptional talent is the cornerstone of our success. For an Ecommerce Assistant eager to make a tangible impact, our forward-thinking environment offers unparalleled opportunities for growth, skill development, and direct influence on key digital strategies. Join us and contribute to a vibrant culture where your contributions directly shape our rapidly expanding online presence and client success.
Job Description
Career.zycto is actively seeking a highly motivated and detail-oriented Ecommerce Assistant to join our remote team on a part-time basis. This is an exceptional opportunity for an individual passionate about digital commerce to contribute to our rapidly growing online operations from anywhere in the UK, while primarily based in the Leeds area. In this pivotal role, you will be instrumental in ensuring the smooth and efficient running of our e-commerce platforms, directly impacting customer experience and sales performance. You will work closely with our dynamic marketing and operations teams, taking ownership of various tasks that support our digital storefronts, from meticulous product catalog management and content optimization to proactive online customer engagement.
Your day-to-day will involve a blend of creative and analytical tasks, including meticulously managing product listings to ensure accuracy and appeal, optimizing content for search engines to maximize visibility, efficiently processing orders from placement to delivery, and providing essential support for various online marketing initiatives. We are looking for a proactive problem-solver who can adapt quickly to evolving digital trends, contribute fresh ideas to our strategy, and thrive in a fast-paced environment. This role offers the chance to dive deep into the mechanics of online retail, gaining invaluable experience across different facets of e-commerce management. If you are looking for a flexible role where you can apply and enhance your e-commerce knowledge, develop new skills in a supportive and innovative environment, and play a key part in a company’s digital success story, then this position is tailor-made for you. This part-time engagement is perfect for someone looking to balance professional growth with other commitments, offering substantial flexibility while maintaining a strong connection to a collaborative and forward-thinking team. We’re deeply committed to fostering a remote-friendly culture that prioritizes clear communication, mutual respect, continuous learning, and recognizing individual contributions, ensuring you feel connected, valued, and empowered every step of the way to achieve your career aspirations and personal goals.
Key Responsibilities
- Manage and maintain accurate product listings, including descriptions, images, pricing, and inventory levels across various e-commerce platforms.
- Assist with the optimization of product content for SEO, ensuring high visibility and engagement.
- Process online orders efficiently, coordinate with fulfillment teams, and manage customer communications regarding order status.
- Monitor website performance, identify areas for improvement, and suggest data-driven enhancements to the user experience.
- Support the creation and scheduling of digital marketing campaigns, including email newsletters and social media content.
- Respond to customer inquiries via email or chat, providing excellent service and resolving issues promptly.
- Conduct competitive analysis and market research to identify new trends and opportunities.
- Prepare regular reports on e-commerce sales, website traffic, and other key performance indicators.
- Assist with inventory management and replenishment forecasting.
- Collaborate with internal teams (marketing, sales, operations) to ensure a cohesive online strategy.
Required Skills
- Proven experience (1+ year) in an e-commerce or digital marketing role.
- Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
- Strong understanding of SEO best practices for product content.
- Excellent written and verbal communication skills.
- High level of attention to detail and accuracy.
- Ability to work independently and manage time effectively in a remote setting.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) or Google Workspace.
Preferred Qualifications
- Experience with email marketing platforms (e.g., Mailchimp, HubSpot).
- Familiarity with Google Analytics or other web analytics tools.
- Basic knowledge of graphic design tools (e.g., Canva, Adobe Photoshop) for image editing.
- Understanding of social media marketing for e-commerce.
- A degree or certification in Marketing, Business, E-commerce, or a related field.
Perks & Benefits
- Flexible part-time working hours.
- Fully remote work model, allowing for work-life balance.
- Opportunities for professional development and learning.
- Supportive and collaborative team environment.
- Direct impact on company growth and digital strategy.
- Access to a range of online learning resources.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please include a resume and a brief cover letter outlining your relevant experience and why you are passionate about e-commerce. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team!
