About Company
Are you ready to cultivate your passion for flowers in a vibrant community setting? Career.zycto champions talent development and believes in nurturing potential, regardless of prior experience. We connect enthusiastic individuals with local businesses that value growth and a supportive work environment. For aspiring florists taking their first step, we offer pathways into creative roles where hands-on learning and a welcoming team are at the forefront. Join us, and discover how your dedication can blossom into a fulfilling career right here in Bethnal Green. We’re committed to helping you thrive.
Job Description
Join a charming local floristry team in Bethnal Green, London, as a Florist Counter Assistant. This is an exciting opportunity for someone with no prior experience in floristry or retail, but a genuine passion for flowers, excellent customer service skills, and a desire to learn. We are seeking an enthusiastic individual to support the daily operations of a bustling flower shop, ensuring every customer enjoys a delightful experience. This part-time role is perfect for someone looking to start a career in floristry, gain valuable retail experience, and become an integral part of a community-focused business.
As a Florist Counter Assistant, you will be the welcoming face of the shop, assisting customers with their enquiries, processing sales, and maintaining the beautiful display of fresh flowers and plants. You will learn the fundamentals of flower care, display techniques, and customer interaction in a creative and supportive environment. This position offers a unique chance to develop practical skills while contributing to a warm and friendly atmosphere. If you are reliable, eager to contribute, and possess a positive ‘can-do’ attitude, we encourage you to apply and begin your journey in the wonderful world of floristry. We value your potential and are committed to providing the training you need to succeed.
Key Responsibilities
- Greet customers warmly and provide excellent customer service, answering questions about products and services.
- Process sales transactions accurately using the till system and handle cash/card payments.
- Assist with the unpacking, conditioning, and preparation of fresh flower deliveries.
- Maintain the cleanliness and tidiness of the shop floor, counter, and display areas.
- Help arrange and replenish floral displays to ensure an attractive and inviting presentation.
- Assist florists with basic tasks such as stripping foliage, re-cutting stems, and refreshing water.
- Take customer orders for bouquets, arrangements, and special occasions, ensuring accurate details are captured.
- Wrap and package customer purchases beautifully and efficiently.
- Learn about different flower types, their care requirements, and seasonal availability.
- Contribute to a positive and collaborative team environment.
Required Skills
- A genuine passion for flowers and creative environments.
- Excellent verbal communication and interpersonal skills.
- A positive, enthusiastic, and friendly demeanor.
- Reliability and strong punctuality.
- Willingness to learn and take initiative.
- Ability to work effectively in a fast-paced retail setting.
- Basic numeracy for handling transactions.
Preferred Qualifications
- Some experience in a customer-facing role (even if informal, e.g., volunteer work).
- An eye for detail and aesthetics.
- Flexibility to work varied shifts, including weekends.
Perks & Benefits
- Opportunity to learn the art of floristry from experienced professionals.
- Employee discount on flowers and plants.
- A supportive and friendly team environment.
- Valuable retail and customer service experience.
- Potential for growth and development within the company.
- Convenient Bethnal Green location with good transport links.
How to Apply
Eager to start your journey in floristry? We encourage all passionate and eager individuals to apply, regardless of prior experience. Click on the application link below to submit your interest directly. Please include a brief cover letter explaining why you’re excited about this role and what makes you a great fit for our team.
