About Company
Standard Bank Lesotho is a leading financial services institution with a rich history of serving the Basotho people for decades. As part of the larger Standard Bank Group, Africa’s largest bank by assets, we are committed to driving growth across the continent. Our mission is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and fostering economic development. We believe in nurturing talent, promoting a culture of excellence, and contributing positively to the communities we serve. Joining Standard Bank means becoming part of a dynamic team dedicated to innovation, integrity, and customer-centricity.
Job Description
We are seeking a highly organized, detail-oriented, and proactive Administrative Clerk to join our team at the Mafeteng branch. This critical role provides essential administrative support to ensure the smooth and efficient operation of the branch. The successful candidate will be the backbone of our administrative functions, managing a variety of tasks that contribute directly to our operational effectiveness and customer satisfaction. You will be responsible for maintaining organized records, coordinating communications, assisting with data entry, and providing general office support. This is an excellent opportunity for an individual who thrives in a fast-paced environment, possesses strong communication skills, and is dedicated to accuracy and efficiency. If you are passionate about contributing to a reputable financial institution and supporting a dynamic team, we encourage you to apply and help us continue to deliver world-class service to our clients in Mafeteng and beyond. Your ability to manage multiple priorities and maintain confidentiality will be key to your success in this role.
Key Responsibilities
- Manage and maintain accurate physical and electronic filing systems, ensuring documents are easily retrievable and securely stored.
- Perform data entry tasks with high accuracy, updating customer information, transaction records, and internal databases.
- Handle incoming and outgoing correspondence, including sorting mail, preparing packages, and drafting routine communications.
- Assist with scheduling appointments, coordinating meetings, and preparing necessary materials suchations for internal and external stakeholders.
- Maintain office supplies inventory by checking stock, anticipating needs, placing orders, and verifying receipt of supplies.
- Provide front-desk support when necessary, greeting visitors, answering phone calls, and directing inquiries to the appropriate department.
- Assist with basic accounting and reconciliation tasks, processing invoices, and maintaining petty cash records under supervision.
- Ensure compliance with company policies and procedures related to document management and information security.
Required Skills
- Minimum of 1 year of experience in an administrative or clerical role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational and time management skills with a strong attention to detail.
- Strong verbal and written communication skills in English and Sesotho.
- Ability to work independently and as part of a team.
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
Preferred Qualifications
- A Diploma or Certificate in Office Administration, Business Management, or a related field.
- Prior experience working within the banking or financial services industry.
- Familiarity with financial software or enterprise resource planning (ERP) systems.
- Proven ability to adapt to new technologies and processes quickly.
Perks & Benefits
- Competitive salary package and performance-based incentives.
- Comprehensive health insurance and wellness programs.
- Retirement savings plan (Provident Fund).
- Opportunities for professional development and career growth within a leading financial institution.
- A supportive and inclusive work environment committed to employee well-being.
- Access to a wide range of employee banking benefits.
How to Apply
Interested and qualified candidates are invited to submit their application through our official careers portal. Please ensure your CV highlights your administrative experience, proficiency in relevant software, and any prior experience in the financial sector. Click the application link below to proceed.