About Company
Career.zycto is rapidly expanding its footprint in the logistics sector, offering dynamic opportunities for professionals passionate about global trade. For an Air Freight Agent, this means an environment rich in learning and professional development, where your contributions directly impact international supply chains. We pride ourselves on fostering a collaborative culture that values efficiency, innovative solutions, and unwavering client satisfaction. Join a team where your expertise in air cargo operations will be recognized and rewarded, propelling your career forward in a vital industry.
Job Description
Are you a meticulous and proactive professional with a passion for air cargo and international logistics? Career.zycto is seeking a dedicated Air Freight Agent to join our thriving team in Goosefare Brook, Saco. In this pivotal full-time role, you will be the backbone of our air freight operations, ensuring the seamless and efficient movement of goods across borders. You will manage the entire lifecycle of air cargo shipments, from initial booking and documentation to customs clearance and final delivery. This role demands a sharp eye for detail, exceptional organizational skills, and a strong commitment to compliance and customer service. You will interact with clients, airlines, customs brokers, and internal teams, playing a crucial part in maintaining our reputation for reliability and excellence. This is an incredible opportunity to grow your career within a company that values expertise, innovation, and a collaborative spirit. If you thrive in a fast-paced environment and are ready to take on significant responsibilities, we encourage you to apply and become an essential part of our global logistics network.
Key Responsibilities
- Coordinate and monitor air freight shipments from origin to destination, ensuring timely and cost-effective delivery.
- Prepare, review, and process all necessary shipping documentation, including airway bills, customs declarations, and commercial invoices.
- Liaise with airlines, customs brokers, and ground handlers to optimize transit times and resolve any operational issues.
- Provide accurate and timely updates to clients regarding shipment status, potential delays, and delivery schedules.
- Ensure strict adherence to all international and domestic air freight regulations, security protocols, and customs compliance.
- Manage and track freight costs, invoicing, and billing accuracy for all air cargo movements.
- Proactively identify and resolve discrepancies or challenges that may arise during the shipping process.
- Maintain strong relationships with carriers and vendors to negotiate favorable rates and service agreements.
- Utilize freight forwarding software and systems to input data, generate reports, and manage shipment details.
- Collaborate with sales, customer service, and warehouse teams to provide integrated logistics solutions.
Required Skills
- Minimum of 1 year of experience in air freight operations or international logistics.
- Proficiency in freight forwarding software and MS Office Suite (Word, Excel, Outlook).
- Strong understanding of air cargo regulations, customs procedures, and international trade terms (Incoterms).
- Excellent communication skills, both written and verbal, for effective client and vendor interaction.
- Exceptional organizational and time management abilities with a proven capacity to multitask.
- Acute attention to detail and accuracy in documentation and data entry.
- Demonstrated problem-solving skills and ability to perform under pressure.
- Legal eligibility to work in the United States.
Preferred Qualifications
- Associate's or Bachelor's degree in Logistics, Supply Chain Management, or a related field.
- IATA Dangerous Goods Regulations certification.
- Experience with specific freight management systems (e.g., CargoWise One, Magaya, Descartes).
- Knowledge of import/export compliance specific to North American markets.
- Bilingual capabilities (e.g., Spanish, French) are a plus.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance plans.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and industry certifications.
- A supportive and collaborative work environment.
- Career growth potential within a rapidly expanding global company.
How to Apply
Eager to navigate the skies of logistics with Career.zycto? We invite qualified candidates to submit their application today! Please click on the link below to apply for this exciting opportunity. We look forward to reviewing your qualifications and potentially welcoming you to our team.
