About Company
Are you driven by the precision and critical coordination that defines modern aviation? Career.zycto is a dynamic organization dedicated to fostering excellence in essential support services for Canada’s vital infrastructure. We connect passionate individuals with roles where their meticulous attention to detail and organizational skills directly contribute to operational efficiency and safety. For an Air Traffic Control Assistant, Career.zycto offers a gateway to a rewarding career, providing the stable, structured environment needed to thrive while supporting the smooth flow of air traffic. Join us in making a real impact on a daily basis.
Job Description
The Air Traffic Control Assistant role is a cornerstone for maintaining the seamless and safe operation of air traffic services. In this highly critical position, you will be an integral part of a dedicated team, providing essential administrative and operational support to our experienced Air Traffic Controllers. Your meticulous attention to detail and unwavering commitment to accuracy will directly contribute to the safety and efficiency of Canadian airspace. This challenging yet highly rewarding opportunity requires an individual who thrives in a dynamic, fast-paced environment and possesses exceptional organizational and communication skills.
Based in our Drummondville, Quebec facility, you will play a pivotal role in the daily operations of our air traffic control center. Your contributions will directly impact the effectiveness of air traffic management, providing the crucial support that allows Air Traffic Controllers to concentrate on their primary responsibilities of guiding aircraft. This encompasses a broad range of tasks, including the precise handling of critical flight data, meticulous management of communication logs, and assisting with various operational procedures that are fundamental to the safety and effectiveness of the national airspace system.
We are seeking a proactive, detail-oriented, and highly adaptable professional who is eager to learn and grow within the vital aviation sector. Successful candidates will be exposed to sophisticated air traffic management systems and intricate operational processes, gaining invaluable insight into the complexities and critical nature of air traffic control. The ideal candidate will demonstrate an outstanding ability to multitask, capable of prioritizing effectively under pressure, and possess an inherent strong sense of responsibility and initiative. This is far more than a typical administrative role; it is an exceptional opportunity to be at the very heart of aviation operations, directly contributing to a public service that impacts thousands of lives daily and upholds national security.
This position demands not only technical proficiency in office software and data management but also a high degree of discretion, professionalism, and the ability to maintain composure in demanding situations. You will be handling sensitive operational information and working in an environment where precision, timeliness, and adherence to strict protocols are paramount. If you are looking for a career that offers continuous professional development, a stable and structured work environment, and the profound satisfaction of being part of a team that upholds the highest standards of operational excellence in aviation, then this Air Traffic Control Assistant role in Drummondville is an unparalleled opportunity. Join Career.zycto and help us maintain the world-class standards of Canadian air traffic services, ensuring the skies remain safe and efficient for everyone.
Key Responsibilities
- Provide comprehensive administrative and operational support to Air Traffic Controllers.
- Manage and input critical flight data with utmost accuracy and timeliness.
- Maintain detailed communication logs and operational records.
- Assist with the preparation and distribution of flight plans and other essential documents.
- Monitor and manage incoming and outgoing communications, directing them to the appropriate personnel.
- Support the adherence to standard operating procedures and safety protocols.
- Perform general office duties such as filing, data entry, and managing supplies.
- Liaise with internal departments and external partners as required, maintaining professional decorum.
- Assist in emergency procedures by relaying critical information and maintaining calm.
- Contribute to a positive and cooperative team environment.
Required Skills
- High school diploma or equivalent.
- Minimum 1 year of experience in an administrative or support role requiring high attention to detail.
- Exceptional organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills in English and French (bilingualism preferred).
- Ability to work effectively in a fast-paced, high-pressure environment.
- Demonstrated ability to maintain confidentiality and handle sensitive information.
- Excellent problem-solving abilities and a proactive attitude.
Preferred Qualifications
- Post-secondary education in aviation, administration, or a related field.
- Previous experience in the aviation or transportation industry.
- Familiarity with air traffic control terminology and procedures.
- Experience with specialized data management systems.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance plan.
- Generous paid time off and holiday schedule.
- Defined contribution pension plan.
- Opportunities for continuous professional development and training in aviation.
- Stable and structured work environment.
- Direct contribution to national safety and critical infrastructure.
How to Apply
To apply for this critical role, please click on the application link below. Ensure your resume and cover letter highlight your relevant experience and why you are a perfect fit for a career supporting air traffic operations. We look forward to reviewing your application and exploring how your skills can contribute to our mission.
