About Company
Imagine a workplace where your meticulous attention to detail directly impacts employee well-being. At Career.zycto, we are dedicated to fostering supportive environments for professionals across various sectors. We understand that a seamless and well-managed benefits program is crucial for employee satisfaction and retention. Joining us as a Benefits Support Clerk means becoming an essential part of a team committed to precision and care, ensuring every employee feels valued and understood. We pride ourselves on creating opportunities for individuals to grow while contributing meaningfully to operational excellence and human capital management.
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Job Description
Career.zycto is seeking a dedicated and organized Part-Time Benefits Support Clerk to join our administrative team in Munhava, Quelimane. This is an exciting opportunity for someone with strong administrative skills and a keen eye for detail to play a crucial role in managing and supporting our employee benefits programs. As a Benefits Support Clerk, you will be the first point of contact for employee inquiries regarding benefits, helping to ensure smooth administration and clear communication. Your efforts will directly contribute to employee satisfaction and the efficient operation of our human resources department.
In this role, you will be responsible for a variety of tasks ranging from data entry and record maintenance to assisting with benefits enrollment and answering questions. You will work closely with the HR team to ensure all benefits information is accurate, up-to-date, and compliant with company policies and local regulations. Confidentiality and discretion are paramount, as you will be handling sensitive employee information. We are looking for an individual who is proactive, has excellent communication skills, and can manage multiple tasks effectively in a fast-paced environment. This part-time position offers flexibility and a chance to develop your expertise in benefits administration while contributing to a supportive and dynamic team.
Your day-to-day will involve assisting employees with their benefits queries, processing enrollment forms, updating databases, and preparing various reports. You will be instrumental in ensuring that employees understand their benefits options and that all related processes run smoothly. This role is ideal for someone looking to contribute their organizational and administrative talents in a meaningful way, impacting the welfare of our workforce. We value precision, a friendly demeanor, and a commitment to service excellence. Join Career.zycto and become a vital part of our mission to support our employees every step of the way.
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Key Responsibilities
- Process and maintain all employee benefits enrollment forms, changes, and terminations with accuracy and confidentiality.
- Respond to employee inquiries regarding benefits programs, policies, and procedures in a timely and professional manner.
- Assist in the administration of various benefits programs, including health, dental, vision, life insurance, and retirement plans.
- Maintain accurate and up-to-date employee benefits records in the HR information system (HRIS) and physical files.
- Prepare routine and ad-hoc benefits-related reports and summaries.
- Ensure compliance with company benefits policies and local labor regulations.
- Assist with benefits orientations for new hires and provide informational materials.
- Perform general administrative duties such as data entry, filing, scanning, and photocopying.
- Collaborate with the HR team to streamline benefits administration processes.
Required Skills
- Excellent organizational and time management skills.
- Strong verbal and written communication skills in English and Portuguese.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- High level of accuracy and attention to detail.
- Ability to handle sensitive and confidential information with discretion.
- Basic understanding of human resources or benefits administration principles.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Prior experience (at least 1 year) in an administrative, HR support, or benefits-related role.
- Familiarity with HRIS or benefits administration software.
- Diploma or certificate in Business Administration, Human Resources, or a related field.
Perks & Benefits
- Flexible part-time schedule (e.g., 20-25 hours per week).
- Opportunities for professional development and learning in HR/benefits administration.
- Supportive and collaborative team environment.
- Direct contribution to employee well-being and satisfaction.
- Competitive part-time remuneration.
- Exposure to diverse administrative challenges and solutions.
How to Apply
Interested candidates are invited to submit their comprehensive CV and a cover letter detailing their relevant experience and why they are a great fit for this role. Please click on the application link below to apply.
