About Company
Career.zycto is a dynamic and expanding recruitment partner dedicated to connecting talented individuals with leading opportunities across diverse sectors. We pride ourselves on fostering growth, offering exceptional training, and creating pathways for career advancement. Joining us means becoming part of a supportive team where your potential is recognized and nurtured, ensuring you thrive professionally in an environment that values dedication and commitment. We are passionate about empowering our team members to achieve their career aspirations.
Job Description
Are you looking for an immediate start in a dynamic environment where your enthusiasm and drive can truly make a difference? Career.zycto is excited to announce an opportunity for a motivated and customer-focused individual to join our team as a Branch Assistant in Horwich, Manchester. This role is perfect for someone eager to kickstart their career, as comprehensive training will be provided to ensure you have all the tools and knowledge needed to excel. We believe in investing in our people, offering a clear path for professional development within our growing organisation.
As a Branch Assistant, you will be the welcoming face of our operations, playing a crucial role in delivering exceptional service and support to our clients and candidates. Your day will be varied, encompassing administrative duties, direct client interaction, and supporting the wider branch team in their daily objectives. This isn’t just a job; it’s a stepping stone to a rewarding career where your contribution is valued, and your growth is encouraged. You will gain invaluable experience in customer relationship management, operational support, and develop a comprehensive understanding of our business processes. If you are a proactive problem-solver with a positive attitude and a commitment to excellence, we want to hear from you. Join a team that celebrates success, fosters collaboration, and is dedicated to making a tangible impact in the community we serve. Take the first step towards a fulfilling career journey with Career.zycto today!
Key Responsibilities
- Greet and assist clients and candidates warmly, providing accurate information and direction.
- Manage incoming calls, emails, and general correspondence efficiently and professionally.
- Maintain an organised and presentable branch environment, including front desk and common areas.
- Support the branch manager and other team members with administrative tasks, such as data entry, filing, and scheduling appointments.
- Process basic transactions and manage records with precision and confidentiality.
- Assist with the preparation of reports and presentations as required.
- Handle client enquiries and resolve minor issues, escalating complex matters to appropriate personnel.
- Ensure compliance with all company policies and procedures.
- Actively participate in training and development programs to enhance skills and knowledge.
Required Skills
- Excellent verbal and written communication skills.
- Strong customer service orientation and a friendly, approachable demeanor.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Exceptional organisational skills and attention to detail.
- Ability to multitask and prioritise tasks effectively in a fast-paced environment.
- A proactive attitude and willingness to learn.
- Reliability and a strong work ethic.
Preferred Qualifications
- Previous experience in a customer service or administrative role is a plus.
- GCSEs (or equivalent) in English and Maths at Grade C/4 or above.
- Knowledge of local Horwich/Manchester area.
- Ability to work both independently and as part of a team.
Perks & Benefits
- Comprehensive initial and ongoing training program.
- Clear pathways for career progression and internal promotion opportunities.
- Competitive salary with regular reviews.
- Generous holiday allowance.
- Company pension scheme.
- Supportive and collaborative team environment.
- Employee assistance program.
- Access to professional development resources.
How to Apply
Ready to take the next step in your career? We encourage all interested and qualified candidates to apply by clicking on the application link below. Please ensure your CV is up-to-date and highlights your relevant skills and enthusiasm for this role. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team!
