About Company
A sparkling clean environment begins with dedicated professionals. At Career.zycto, we are more than just a cleaning service; we are custodians of comfort and hygiene, dedicated to setting the industry standard. We empower our team members, including our vital Carpet Cleaning Support Staff, with the best tools, training, and a supportive culture where their efforts are genuinely valued. Join us and contribute directly to creating healthier, more inviting spaces for our clients. We champion growth, precision, and a collaborative spirit, making us an ideal home for those passionate about transforming spaces.
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Job Description
Are you meticulously detailed, energetic, and ready to make a tangible impact on the cleanliness and aesthetics of various spaces? Career.zycto is seeking dedicated Carpet Cleaning Support Staff to join our dynamic team in Southport, Merseyside. In this vital role, you will be instrumental in delivering exceptional carpet cleaning services to a diverse portfolio of clients, ranging from bustling commercial offices and vibrant retail establishments to comfortable residential properties and specialized venues. Your expertise will not only enhance the visual appeal of carpets and upholstery but also contribute significantly to creating healthier, more hygienic environments for our clients and their occupants, directly impacting their well-being and satisfaction.
This position offers a fantastic opportunity for individuals who take immense pride in their work and are committed to upholding the highest standards of service excellence. You will work closely alongside experienced lead technicians and a supportive team of professionals, utilizing industry-leading, state-of-the-art equipment and a carefully selected range of eco-friendly cleaning solutions to achieve truly outstanding results. The responsibilities extend far beyond mere cleaning; it involves a nuanced understanding of different carpet fibers and types, the ability to accurately identify and treat a wide array of stains, selecting the most appropriate cleaning methodologies for diverse materials, and ultimately ensuring unparalleled client satisfaction through meticulous attention to detail and unwavering professional conduct.
At Career.zycto, we believe in continuously investing in our team’s professional development. You will receive comprehensive, hands-on training that covers everything from advanced carpet cleaning techniques and equipment operation to health and safety protocols specific to the cleaning industry. This ensures you are not only confident and proficient in all aspects of modern carpet and upholstery care but also equipped for long-term success. If you are eager to learn, thrive in a fast-paced, challenging yet rewarding environment, and are driven by the profound satisfaction of a job impeccably done, we wholeheartedly encourage you to apply. Become a key part of our growing success story, help us maintain our reputation for excellence, and deliver unparalleled cleaning expertise across Southport and beyond. Your dedication will directly contribute to transforming spaces and enhancing lives.
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Key Responsibilities
- Operate and maintain professional carpet cleaning equipment, including extractors, rotary machines, and steam cleaners.
- Prepare cleaning solutions according to manufacturer guidelines and safety protocols.
- Perform pre-inspection of carpets to identify stains, damage, and carpet type, determining the most effective cleaning method.
- Execute deep carpet cleaning, spot treatment, stain removal, and deodorization services.
- Assist lead technicians with larger projects and ensure efficient workflow on-site.
- Inspect cleaned areas to ensure quality standards are met and client expectations are exceeded.
- Adhere strictly to health, safety, and environmental regulations and company policies.
- Maintain accurate records of services performed and supplies used.
- Provide excellent customer service, addressing client queries and ensuring satisfaction.
- Transport equipment and supplies to various job sites in a safe and timely manner.
Required Skills
- Strong attention to detail and a commitment to high-quality work.
- Ability to operate and maintain cleaning machinery safely and effectively.
- Physical stamina and ability to lift and move heavy equipment (up to 50 lbs).
- Excellent time management and organizational skills.
- Reliable and punctual with a strong work ethic.
- Ability to work independently and as part of a team.
- Basic understanding of health and safety procedures.
- Valid UK driving license and access to reliable transport.
Preferred Qualifications
- Previous experience in carpet cleaning or a related cleaning service role.
- Knowledge of different carpet types and cleaning agents.
- Certification in professional carpet cleaning (e.g., IICRC).
- Experience with customer service in a field-based role.
Perks & Benefits
- Competitive hourly wage with opportunities for overtime.
- Comprehensive training and professional development.
- Provision of uniforms and all necessary equipment.
- Supportive team environment and a culture of respect.
- Opportunity for career progression within the company.
- Employee assistance program.
- Paid annual leave and bank holidays.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your application highlights your relevant experience and why you are a great fit for the Career.zycto team. We look forward to reviewing your application!
