About Company
Nestled deep within the breathtaking beauty of Sehlabathebe National Park, a UNESCO World Heritage Site in the majestic Maloti Mountains of Lesotho, the Sehlabathebe National Park Heritage Lodge offers an unparalleled experience for nature lovers and adventurers alike. Our lodge provides comfortable accommodation, exceptional dining, and a gateway to exploring the pristine wilderness, unique rock formations, and rich biodiversity of the park. We are committed to sustainable tourism, supporting local communities, and preserving the natural and cultural heritage of Lesotho. Our team is passionate about delivering authentic, high-quality hospitality that complements the stunning environment, ensuring every guest leaves with cherished memories. Join us in creating memorable experiences in one of Africa’s most remote and beautiful landscapes.
Job Description
Are you a culinary leader with a passion for hospitality and a knack for creating exceptional dining experiences? The Sehlabathebe National Park Heritage Lodge is seeking a dedicated and dynamic Catering Supervisor to oversee our food and beverage operations. This vital role involves supervising all aspects of catering services, from kitchen management and staff coordination to ensuring impeccable guest satisfaction. You will be instrumental in upholding our high standards of food quality, presentation, and hygiene, while working in a unique and inspiring natural setting. The successful candidate will possess strong leadership skills, an eye for detail, and the ability to thrive in a vibrant lodge environment. You will lead by example, mentoring our catering team and fostering a positive, productive work atmosphere. This is an exciting opportunity to contribute to a renowned lodge, where your efforts directly enhance our guests’ wilderness adventure and cultural immersion. If you are passionate about food service excellence and eager to make a significant impact within a close-knit team, we encourage you to apply and become a part of our heritage.
Key Responsibilities
- Supervise and coordinate daily catering operations, ensuring smooth service delivery from kitchen to dining areas.
- Train, mentor, and motivate catering staff, including chefs, cooks, and servers, to maintain high performance standards.
- Oversee inventory management, including ordering, receiving, and proper storage of food and beverage supplies.
- Ensure strict adherence to all food safety, hygiene, and sanitation regulations (HACCP principles).
- Assist in menu planning, development, and costing, incorporating local ingredients and guest preferences.
- Monitor food quality and presentation, ensuring all dishes meet the lodge’s high standards.
- Manage guest complaints and feedback effectively, ensuring prompt resolution and guest satisfaction.
- Schedule staff shifts and manage labor costs efficiently to meet operational needs.
- Conduct regular inspections of kitchens and dining areas to ensure cleanliness and operational readiness.
- Collaborate with other lodge departments to ensure seamless guest experiences and operational efficiency.
Required Skills
- Minimum of 2 years of proven experience in a supervisory role within catering, hotel, or restaurant operations.
- Strong knowledge of food preparation, cooking techniques, and kitchen management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage a team effectively and foster a positive work environment.
- Proficiency in inventory control, cost management, and waste reduction techniques.
- Thorough understanding of food safety and hygiene regulations (e.g., HACCP).
- Ability to work flexible hours, including weekends and holidays, as per lodge requirements.
- Problem-solving skills and ability to perform under pressure.
- Fluent in English (both written and spoken); knowledge of Sesotho is an advantage.
Preferred Qualifications
- Diploma or degree in Culinary Arts, Hospitality Management, or a related field.
- Experience working in a remote lodge or national park environment.
- Certification in food safety and hygiene.
- Experience with diverse international cuisine.
- First Aid certification.
Perks & Benefits
- Opportunity to work in a unique UNESCO World Heritage site.
- Competitive salary and benefits package.
- Accommodation and meals provided on-site (if applicable).
- Opportunities for professional growth and development.
- Be part of a dedicated team committed to conservation and guest experience.
- Immersion in a vibrant cultural and natural environment.
How to Apply
Interested candidates are invited to submit their comprehensive CV/resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role. Please ensure your application highlights your leadership skills and experience in catering supervision. Click on the application link below to apply for the job.