About Company
OK Zimbabwe Limited is a leading retail giant in Zimbabwe, with a rich history spanning decades. As one of the country’s most established and recognized retail chains, we operate a vast network of supermarkets and hypermarkets under brands like OK Stores, Bon Marche, and OK Express. Our commitment extends beyond providing quality products and services; we are deeply invested in the growth and development of our over 5,000 employees who are the backbone of our success. We foster a dynamic, inclusive, and challenging environment where innovation and customer satisfaction are paramount. At OK Zimbabwe, we believe that continuous learning is key to staying competitive and ensuring our team is equipped with the skills needed to thrive in an ever-evolving market.
Job Description
OK Zimbabwe Limited is seeking an innovative and strategic Chief Learning Officer (CLO) to spearhead our organizational learning and development initiatives. This pivotal executive role demands a visionary leader who can design, implement, and oversee comprehensive learning strategies that align with our strategic business objectives, enhance employee capabilities, and foster a culture of continuous growth across our diverse operations. The CLO will be instrumental in transforming our approach to talent development, ensuring that our workforce is not only highly skilled but also adaptable, engaged, and future-ready. This role involves close collaboration with executive leadership, HR, and departmental heads to identify learning needs, develop impactful programs, and measure their effectiveness against key performance indicators. We are looking for an individual who can champion modern learning methodologies, leverage technology, and cultivate a learning ecosystem that empowers every employee to reach their full potential, ultimately driving organizational performance and sustainability. The successful candidate will be a thought leader in adult learning, organizational development, and talent management, capable of navigating complex organizational structures and influencing positive change. This is an unparalleled opportunity to shape the learning future of one of Zimbabwe’s most iconic brands and contribute directly to our national footprint in retail excellence.
Key Responsibilities
- Develop and execute a comprehensive, long-term learning and development strategy aligned with OK Zimbabwe's business goals and future workforce needs.
- Lead the design, development, and delivery of innovative learning programs, including leadership development, technical skills training, compliance training, and soft skills enhancement across all levels of the organization.
- Identify current and future skill gaps through regular needs assessments, performance analysis, and close collaboration with business unit leaders.
- Evaluate and integrate cutting-edge learning technologies and methodologies (e.g., e-learning, blended learning, microlearning, AI-driven tools) to enhance learning effectiveness and accessibility.
- Establish robust metrics and evaluation frameworks to measure the impact and ROI of learning initiatives, reporting findings to the executive team.
- Cultivate a culture of continuous learning, knowledge sharing, and professional growth throughout the company.
- Manage and mentor a team of learning and development professionals, fostering a high-performance and innovative environment.
- Oversee the learning and development budget, ensuring cost-effective and high-impact resource allocation.
- Stay abreast of industry best practices, emerging trends in learning science, and talent development to maintain OK Zimbabwe's competitive edge.
- Collaborate with HR to integrate learning initiatives into broader talent management processes, including onboarding, performance management, and career progression.
Required Skills
- Exceptional strategic thinking and leadership skills with a proven track record in organizational learning and development.
- Deep expertise in adult learning theories, instructional design principles, and modern learning technologies.
- Demonstrated ability to design, implement, and evaluate large-scale, impactful learning programs.
- Strong financial acumen and experience managing significant departmental budgets.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Analytical mindset with the ability to use data to drive decisions and measure program effectiveness.
- Proficiency in learning management systems (LMS) and other digital learning tools.
- Proven experience in change management and organizational development.
- Ability to thrive in a fast-paced, complex retail environment.
Preferred Qualifications
- Master’s degree in Human Resources, Organizational Development, Education, Business Administration, or a related field.
- Professional certification in Learning & Development (e.g., CPTD, ATD credentials).
- Experience in the retail sector or other high-volume, multi-location environments.
- Familiarity with Zimbabwean labor laws and educational landscape.
Perks & Benefits
- Competitive executive salary and performance-based bonuses.
- Comprehensive health and wellness benefits package.
- Generous paid time off and public holidays.
- Company vehicle and fuel allowance.
- Opportunities for continuous professional development and executive coaching.
- Employee discount across OK Zimbabwe retail brands.
- A vibrant and supportive work culture focused on growth and innovation.
- Contribution to shaping the future talent landscape of a national leader.
How to Apply
Interested candidates are encouraged to submit their comprehensive CV, a cover letter outlining their suitability for this role, and salary expectations. Please click on the link below to apply for the job.