About Company
Career.zycto empowers individuals to excel in service delivery, connecting talent with pivotal roles that shape vibrant communities. For a dedicated Cleaner Supervisor, we offer a stable, supportive environment where your leadership directly impacts resident satisfaction and the aesthetic appeal of our properties. We believe in fostering growth, recognizing meticulous effort, and providing the resources needed to maintain impeccable standards. Join us and contribute to creating pristine living spaces for families in Ikosi. Our commitment to excellence in residential estate management makes us an ideal employer for those passionate about cleanliness and team leadership.
Job Description
Are you a natural leader with an eagle eye for detail and a passion for pristine environments? Career.zycto is seeking a dedicated and experienced Cleaner Supervisor to lead our cleaning team for a prominent residential estate in Ikosi, Kosofe. This pivotal full-time role offers a unique opportunity to contribute significantly to the living experience of our residents, ensuring their homes and communal areas consistently reflect the highest standards of cleanliness and hygiene.
As a Cleaner Supervisor, you will be at the forefront of maintaining an immaculate and welcoming atmosphere within our estate. Your daily responsibilities will span from orchestrating the cleaning operations to inspiring and guiding a team of diligent cleaners. This isn’t just about managing tasks; it’s about fostering a culture of excellence, where every corner shines, and every resident feels valued in their impeccably maintained surroundings. You will be instrumental in developing efficient cleaning schedules, conducting thorough quality checks, and implementing best practices that elevate our service delivery.
Beyond the daily oversight, you will play a crucial role in the professional development of your team. This includes training new hires on the proper use of equipment and cleaning agents, ensuring adherence to rigorous health and safety protocols, and fostering a positive, cooperative work environment. We expect you to be proactive in identifying areas for improvement, implementing innovative cleaning solutions, and managing cleaning supplies and equipment inventories effectively to prevent shortages and ensure operational continuity.
Your ability to communicate effectively with both your team and estate residents will be key. Addressing feedback and resolving any cleaning-related concerns swiftly and professionally will be a core aspect of your role, solidifying trust and enhancing resident satisfaction. You’ll also be responsible for maintaining accurate records, preparing regular performance reports, and ensuring compliance with all relevant regulations.
This position demands a leader who is not afraid to roll up their sleeves and lead by example when necessary, someone who is committed to upholding the reputation of the estate through impeccable standards. If you thrive in a dynamic, service-oriented environment and possess the organizational prowess to manage a team effectively, then Career.zycto offers a stimulating platform for your talents. Join us in making a tangible difference, ensuring our residential estate remains a beautiful, clean, and healthy place for all its inhabitants.
Key Responsibilities
- Supervise and coordinate the daily activities of cleaning staff to ensure optimal performance.
- Develop, implement, and monitor cleaning schedules and routines for all designated areas.
- Conduct regular and thorough inspections to ensure all cleanliness standards and protocols are consistently met.
- Provide training and guidance to new and existing cleaning personnel on proper techniques, equipment usage, safety procedures, and company policies.
- Manage the inventory of cleaning supplies and equipment, ensuring adequate stock levels and timely reordering.
- Oversee the maintenance of all cleaning equipment, arranging for repairs or replacements as needed to ensure functionality.
- Address resident concerns or complaints related to cleaning services promptly, professionally, and effectively.
- Enforce strict adherence to health and safety regulations, including proper handling of chemicals and waste disposal.
- Prepare comprehensive reports on staff performance, attendance, cleaning progress, and incidents.
- Foster a positive, collaborative, and productive work environment that motivates the cleaning team.
- Assist with hands-on cleaning tasks and support the team directly when required or during staff shortages.
Required Skills
- Proven experience (minimum 2 years) in a supervisory role within cleaning or facilities management.
- Strong knowledge of various cleaning chemicals, equipment, and modern cleaning techniques.
- Excellent leadership, team management, and motivational abilities.
- Effective written and verbal communication, and strong interpersonal skills.
- Ability to read, write, and accurately understand instructions in English.
- Basic computer literacy for record-keeping, scheduling, and reporting.
- Exceptional problem-solving skills and a proactive, detail-oriented approach.
- Demonstrated commitment to maintaining high standards of cleanliness and hygiene.
Preferred Qualifications
- Secondary School Certificate (SSCE) or O'Level equivalent.
- Certification in Facilities Management, Housekeeping, or a related field.
- Previous experience specifically in residential estate cleaning or hospitality services.
- In-depth knowledge of local health and safety regulations relevant to cleaning operations.
- Valid First Aid certification.
Perks & Benefits
- Competitive monthly salary package.
- Comprehensive health insurance benefits.
- Generous paid time off and annual leave policy.
- Opportunities for continuous professional development and training programs.
- A supportive, collaborative, and respectful work environment.
- The chance to make a direct, positive impact on resident satisfaction and community well-being.
- Provision of essential cleaning tools, uniforms, and safety gear.
How to Apply
Interested candidates are encouraged to apply by sending their detailed resume and a cover letter outlining their relevant experience and why they are a great fit for this role. Please click on the application link below to submit your application. We look forward to reviewing your qualifications.
