About Company
Imagine contributing to groundbreaking medical discoveries every day. Career.zycto champions innovation in clinical research, providing an unparalleled platform for dedicated professionals like our Clinical Research Support Officers. We foster an environment where your meticulous attention to detail and organisational prowess directly contribute to studies that shape future health outcomes. Join a supportive team committed to excellence and professional growth in Aitkenvale, Townsville, and become an integral part of impactful scientific endeavors. Career.zycto is where your passion for healthcare finds purpose.
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Job Description
Are you a highly organised and detail-oriented individual with a passion for advancing medical science? Career.zycto is seeking a dedicated Clinical Research Support Officer to join our dynamic team in Aitkenvale, Townsville. This pivotal full-time role offers a unique opportunity to play an integral part in the successful execution of clinical trials, contributing directly to research that can transform patient care and improve health outcomes.
As a Clinical Research Support Officer, you will be the backbone of our research operations, providing essential administrative and logistical support to our Clinical Research Coordinators, Investigators, and study teams. Your work will ensure the smooth flow of information, proper documentation, and adherence to strict regulatory guidelines and Good Clinical Practice (GCP). This isn’t just an administrative role; it’s a chance to immerse yourself in the fast-paced world of clinical research, learning about various therapeutic areas and the complexities of study management.
Your day-to-day will involve a diverse set of tasks, from preparing study documents and managing participant records to coordinating meetings and ensuring the availability of necessary supplies. You will be instrumental in maintaining the integrity and quality of our research data, directly impacting the reliability and credibility of our findings. We are looking for someone who thrives in a collaborative environment, is proactive in identifying needs, and possesses an unwavering commitment to accuracy and ethical conduct. If you’re eager to grow your career within a supportive and forward-thinking organization that values your contribution to scientific progress, we encourage you to apply.
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Key Responsibilities
- Provide comprehensive administrative support to Clinical Research Coordinators and Investigators.
- Assist in the preparation, distribution, and maintenance of essential study documents, including consent forms, protocols, and case report forms (CRFs).
- Manage and organise trial master files (TMF) and site master files (SMF), ensuring accuracy, completeness, and audit-readiness.
- Coordinate participant scheduling, appointments, and follow-ups, communicating effectively with participants and clinical staff.
- Process and track study-related invoices, reimbursements, and financial documentation.
- Assist with data entry, quality checks, and resolution of data queries in electronic data capture (EDC) systems.
- Order, manage, and inventory study supplies, including investigational products and laboratory kits.
- Facilitate internal and external communications, including scheduling meetings, preparing agendas, and taking minutes.
- Ensure strict adherence to Good Clinical Practice (GCP) guidelines, standard operating procedures (SOPs), and regulatory requirements.
- Maintain confidentiality of all participant information and study data.
- Support the preparation for site visits, audits, and inspections by regulatory authorities or sponsors.
Required Skills
- Proven experience (2+ years) in an administrative support role, preferably within a medical, research, or clinical setting.
- Exceptional organisational skills and meticulous attention to detail.
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
- Demonstrated ability to work independently and collaboratively within a team.
- High level of integrity and commitment to maintaining confidentiality.
Preferred Qualifications
- Tertiary qualification in a health, science, or related field.
- Understanding of clinical research terminology and processes.
- Familiarity with Good Clinical Practice (GCP) guidelines.
- Experience with electronic data capture (EDC) systems or clinical trial management systems (CTMS).
Perks & Benefits
- Competitive salary package and superannuation.
- Opportunities for professional development and training in clinical research.
- Supportive and collaborative team environment.
- Contribution to impactful medical research.
- Work-life balance initiatives.
- Modern office facilities in Aitkenvale, Townsville.
How to Apply
Eager to contribute to life-changing research? Please click on the application link below to submit your resume and a cover letter outlining your experience and why you are the ideal candidate for this role. We look forward to reviewing your application and welcoming you to the Career.zycto team!
