About Company
Flow Jamaica, part of Liberty Latin America, is a leading telecommunications provider dedicated to connecting communities across the island. Beyond delivering cutting-edge internet, mobile, and television services, Flow is deeply committed to the social and economic development of Jamaica. We believe in empowering our local communities through various outreach programs, infrastructure development, and partnerships. Our mission extends beyond connectivity; it’s about fostering growth, opportunity, and well-being for all Jamaicans. We pride ourselves on being an integral part of the fabric of the communities we serve, constantly seeking innovative ways to make a positive, lasting impact. Join a team that values innovation, community, and making a real difference in the lives of people.
Job Description
Are you a passionate, community-driven individual with a knack for building strong relationships and facilitating positive change? Flow Jamaica is seeking an enthusiastic and dedicated Community Liaison to join our team in Montego Bay, Saint James Parish. This full-time, on-site role is critical to the success of our local community projects, serving as the vital bridge between Flow Jamaica and the communities we serve. As a Community Liaison, you will be at the forefront of our engagement efforts, working directly with local residents, community leaders, businesses, and government officials to ensure our projects are culturally sensitive, impactful, and aligned with local needs. You will play a pivotal role in fostering mutual understanding, gathering crucial feedback, and resolving any issues that may arise during project implementation. This position requires an individual who is deeply embedded in the local culture, possesses exceptional interpersonal and communication skills, and is committed to making a tangible difference. You will be instrumental in identifying community needs, communicating project objectives clearly, and ensuring all initiatives resonate positively within the community. The ideal candidate will have a profound understanding of Montego Bay’s social dynamics, a proactive approach to problem-solving, and an unwavering commitment to community empowerment. This role offers an unparalleled opportunity to represent a leading company, drive meaningful community initiatives, and see the direct impact of your work on the lives of Jamaicans. If you are a natural networker, an empathetic listener, and a highly organized individual eager to contribute to the growth and well-being of Montego Bay, we encourage you to apply. Join us in strengthening our bonds with the community and making a difference, one project at a time. This role offers significant growth potential for those who excel in fostering strong community partnerships and delivering impactful results.
Key Responsibilities
- Serve as the primary point of contact between Flow Jamaica and local community stakeholders, including residents, community leaders, and local government officials.
- Develop and maintain strong, positive relationships with community members, fostering trust and collaboration.
- Actively participate in community meetings, events, and discussions to represent Flow Jamaica and gather feedback.
- Communicate project goals, progress, and impacts clearly and effectively to community members.
- Identify community needs and concerns related to project implementation and relay them to internal teams.
- Facilitate conflict resolution and address community grievances promptly and professionally.
- Assist in the planning and execution of community outreach programs and engagement events.
- Prepare regular reports on community sentiment, engagement activities, and project-related feedback.
- Collaborate with internal project teams to ensure community perspectives are integrated into project design and execution.
- Ensure all community engagement activities adhere to Flow Jamaica's corporate social responsibility guidelines and local regulations.
Required Skills
- Excellent interpersonal and communication skills (verbal and written)
- Strong understanding of local culture and community dynamics in Montego Bay and Saint James Parish
- Proven ability to build and maintain relationships with diverse stakeholders
- Problem-solving and conflict resolution abilities
- Organizational and time management skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work independently and as part of a team
- High level of cultural sensitivity and empathy
Preferred Qualifications
- Bachelor's degree in Social Sciences, Community Development, Public Relations, or a related field
- Experience working with non-profit organizations or community-based projects
- Demonstrated experience in stakeholder engagement or public outreach
- Knowledge of local government structures and processes in Jamaica
Perks & Benefits
- Competitive annual salary
- Comprehensive health and dental insurance
- Pension plan contributions
- Generous paid time off (vacation, sick leave)
- Opportunities for professional development and training
- Employee wellness programs
- Employee discounts on Flow services
- A vibrant and supportive work environment committed to community impact
How to Apply
Interested candidates are invited to apply by clicking on the application link below. Please ensure your resume and cover letter highlight your experience in community engagement and your connection to the Montego Bay area.