About Company
ATB Financial isn’t just a bank; we’re a financial institution built on the entrepreneurial spirit of Alberta. For over 80 years, we’ve been helping Albertans achieve their financial dreams, grow their businesses, and strengthen their communities. As Alberta’s largest financial institution, we offer a comprehensive suite of banking products and services, from personal and business banking to wealth management and capital markets. We pride ourselves on our client-centric approach, fostering innovation, and investing in our people. At ATB, you’re not just an employee; you’re an ‘ATB’er’ – a valued member of a team dedicated to making a real difference in the lives of our clients and the prosperity of our province. We believe in creating a supportive, inclusive, and dynamic work environment where every voice is heard, and every contribution is recognized. Join us and be part of a company that puts people first.
Job Description
Are you meticulously detail-oriented with a keen eye for accuracy? Do you thrive in a structured environment where your critical thinking skills can make a significant impact? ATB Financial is seeking a dedicated Content Review Aide to join our team in Riverbend, Edmonton. In this vital full-time role, you will be instrumental in maintaining the quality, accuracy, and compliance of various forms of content across our organization. From reviewing internal communications and digital marketing materials to client-facing documents and social media posts, your primary responsibility will be to ensure all content adheres strictly to ATB’s brand guidelines, regulatory requirements, and internal policies. This position requires a high degree of precision, a strong understanding of compliance standards, and the ability to identify potential risks or discrepancies. You will play a crucial part in safeguarding ATB Financial’s reputation and ensuring that our clients receive clear, consistent, and accurate information. This is an excellent opportunity for someone with strong organizational skills and a commitment to upholding high standards in a dynamic financial services environment. You will work closely with various departments, providing essential support to content creators, marketing teams, legal, and compliance officers. If you’re looking for a role where your diligence directly contributes to the integrity and trustworthiness of a leading financial institution, we encourage you to apply.
Key Responsibilities
- Thoroughly review a wide range of content, including marketing materials, website copy, social media posts, internal communications, and client documents, for accuracy, grammar, spelling, and consistency.
- Verify that all content complies with ATB Financial's brand guidelines, editorial style guides, and relevant financial industry regulations (e.g., anti-money laundering, privacy policies).
- Identify and flag potential compliance risks, factual errors, inconsistencies, or inappropriate content.
- Provide clear, constructive feedback and suggested revisions to content creators, ensuring adherence to standards without compromising the original intent.
- Maintain meticulous records of content reviews, revisions, and approval statuses.
- Collaborate effectively with marketing, legal, compliance, and other internal teams to resolve content-related issues and ensure timely approvals.
- Stay updated on industry best practices for content review and relevant regulatory changes.
- Assist in the development and refinement of content review checklists and guidelines.
- Escalate complex or high-risk content issues to appropriate senior staff or departments.
- Contribute to a culture of quality and compliance within the organization.
Required Skills
- Exceptional attention to detail and accuracy.
- Strong written and verbal communication skills in English.
- Proficiency in using standard office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to comprehend and apply complex guidelines and policies.
- Excellent organizational and time management skills.
- High level of ethical judgment and integrity.
- Ability to work independently and as part of a collaborative team.
- Strong problem-solving abilities and a proactive approach.
Preferred Qualifications
- Previous experience (6-12 months) in content review, proofreading, editing, or quality assurance roles.
- Familiarity with financial industry terminology and regulatory environments.
- Post-secondary education in Communications, Business Administration, English, or a related field.
- Experience with content management systems (CMS) or project management tools.
- Understanding of brand guidelines and corporate identity standards.
Perks & Benefits
- Comprehensive health, dental, and vision care benefits.
- Robust pension plan and retirement savings programs.
- Generous paid time off, including vacation and personal days.
- Opportunities for professional development and continuous learning.
- Employee wellness programs and mental health support.
- Competitive salary with performance-based incentives.
- Employee assistance program.
- Discounted banking services for ATB employees.
- A supportive and inclusive work environment committed to diversity.
How to Apply
If you are ready to bring your sharp eye and dedication to a leading financial institution, we encourage you to apply. Please click on the application link below to submit your resume and cover letter. Ensure your application highlights your relevant experience and attention to detail. We thank all applicants for their interest, however, only those selected for an interview will be contacted.