About Company
Digicel Group is a total communications and entertainment provider operating in 25 markets across the Caribbean, Central America, and Asia Pacific. With a focus on delivering the best network, best value, and best customer service, Digicel has continuously innovated to connect communities and empower individuals. From mobile and internet services to business solutions and cutting-edge digital platforms, Digicel is at the forefront of digital transformation. We believe in nurturing talent and investing in the future, fostering an environment where innovation thrives and employees can grow alongside the company. Our commitment to securing our vast digital infrastructure is paramount, ensuring a safe and reliable experience for millions of customers. Join Digicel and be a part of a company that is shaping the digital landscape and connecting lives across the region.
Job Description
Are you a tech-savvy individual with an insatiable curiosity for cybersecurity? Do you dream of protecting digital assets and combating cyber threats? Digicel Group is offering an incredible opportunity for an enthusiastic and dedicated Cybersecurity Apprentice to join our dynamic team in Ardenne, Kingston. This entry-level position is meticulously designed to provide a solid foundation in the principles and practices of cybersecurity within a leading telecommunications company. As an apprentice, you won’t just be observing; you’ll be actively contributing, learning from seasoned professionals, and gaining hands-on experience with real-world security challenges that impact millions of users daily.
Over the course of your apprenticeship, you will embark on a structured learning journey, covering critical areas such as network security fundamentals, incident response protocols, vulnerability management techniques, and security operations center (SOC) processes. Our comprehensive program aims to equip you with the essential skills and knowledge needed to kickstart a successful and impactful career in this vital and rapidly evolving field. You’ll work closely with our expert cybersecurity engineers and analysts, supporting their efforts to maintain the integrity, confidentiality, and availability of our expansive systems and critical data. This role is perfect for someone who is passionate about technology, possesses a strong desire to learn, demonstrates excellent problem-solving abilities, and is committed to making a tangible impact in the digital security landscape. Join us and become a guardian of Digicel’s digital future, protecting our customers and our infrastructure from evolving cyber threats. This apprenticeship is your gateway to a rewarding career, offering unparalleled mentorship, continuous professional development, and the chance to grow within a truly global organization that values innovation and security.
Key Responsibilities
- Assist the cybersecurity team in monitoring security systems for anomalies and potential threats.
- Learn to identify, analyze, and report security incidents under supervision.
- Support in implementing security best practices and policies.
- Participate in vulnerability assessments and penetration testing activities (shadowing).
- Help maintain security documentation and incident logs.
- Collaborate with IT teams to address security issues and implement protective measures.
- Engage in continuous learning and professional development in cybersecurity.
- Assist with security awareness training initiatives for employees.
Required Skills
- Basic understanding of computer networks and operating systems.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Demonstrated eagerness to learn and adapt to new technologies.
- High level of integrity and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Preferred Qualifications
- Currently pursuing or recently completed a diploma or degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- Basic knowledge of cybersecurity concepts (e.g., firewalls, anti-virus, phishing).
- Personal projects or self-study in IT or cybersecurity.
- Familiarity with any programming or scripting languages (e.g., Python, Bash).
Perks & Benefits
- Structured mentorship program with experienced cybersecurity professionals.
- Opportunities for professional development and industry-recognized certifications.
- Exposure to cutting-edge cybersecurity technologies and tools.
- Dynamic and collaborative work environment.
- Potential for full-time employment upon successful completion of the apprenticeship.
- Health and wellness programs.
- Employee discounts on Digicel products and services.
How to Apply
Interested candidates are encouraged to apply by clicking the ‘Application Link’ below. Please submit your resume and a cover letter outlining your passion for cybersecurity and why you are an ideal candidate for this apprenticeship.