About Company
Mandera County Referral Hospital is a cornerstone of healthcare in Mandera County, Kenya, dedicated to providing comprehensive medical services to the local community and surrounding regions. As the primary referral hospital in the county, we are committed to delivering high-quality, accessible, and compassionate care across various specialties. Our mission is to improve the health and well-being of every patient through skilled medical professionals, modern facilities, and a patient-centred approach. We foster an environment of continuous learning, professional growth, and teamwork, ensuring that our staff are equipped to meet the evolving healthcare needs of our diverse population. Our dental department plays a crucial role in promoting oral health, offering preventive, restorative, and emergency dental services to individuals of all ages, making a tangible difference in the lives of the Mandera community.
Job Description
Are you a compassionate and meticulous individual with a passion for dental health and supporting patients through their oral care journey? Mandera County Referral Hospital is seeking a dedicated Dental Assistant to join our vibrant dental clinic team. This full-time, on-site role is pivotal in ensuring the smooth and efficient operation of our dental services, directly contributing to positive patient experiences and optimal treatment outcomes. As a Dental Assistant, you will work closely with our experienced dentists and oral hygienists, providing essential support in all aspects of patient care, from preparing treatment rooms to assisting during complex procedures and meticulously managing patient records. Your role is vital in maintaining a sterile, organized, and welcoming environment for both patients and staff.
This position requires a proactive approach, excellent organizational skills, and a genuine commitment to patient well-being. You will be responsible for ensuring all instruments are properly sterilized and readily available, anticipating the needs of the dental team to enable a seamless workflow and reduce patient wait times. Beyond clinical support, you will also play a key role in patient education, offering practical advice on oral hygiene, post-operative care instructions, and helping patients feel comfortable, informed, and at ease throughout their visit. Join our dedicated team and be part of an institution that truly makes a significant difference in the lives of the Mandera community, fostering healthy smiles and improving overall quality of life. We are looking for someone who thrives in a collaborative environment, values teamwork, and is eager to contribute to a critical healthcare service in this vital region.
Key Responsibilities
- Prepare treatment rooms for dental procedures, ensuring all necessary instruments and materials are sterile and readily available.
- Assist dentists and oral hygienists during various dental procedures, including examinations, cleanings, fillings, extractions, and root canals.
- Perform suctioning, passing instruments, and anticipating the needs of the dental practitioner to ensure a smooth workflow.
- Sterilize and disinfect dental instruments and equipment in accordance with strict infection control protocols and health safety standards.
- Maintain accurate patient records, including dental charts, medical histories, and consent forms, ensuring confidentiality and proper documentation.
- Take and develop dental radiographs (X-rays) as instructed by the dentist, adhering to safety guidelines.
- Provide pre- and post-operative instructions and comprehensive oral hygiene education to patients, promoting long-term dental health.
- Manage dental supply inventory, ensuring adequate stock levels, monitoring expiry dates, and placing orders as needed.
- Schedule patient appointments, manage appointment reminders, and assist with general patient coordination.
- Process dental impressions and prepare models for laboratory work, ensuring accuracy and timely submission.
- Ensure patient comfort throughout their visit, addressing any concerns or questions they may have in a compassionate manner.
- Assist with administrative tasks as required to support the efficient running of the dental clinic and front desk operations.
Required Skills
- Certificate or Diploma in Dental Assisting from a recognized institution.
- At least 1 year of practical experience as a Dental Assistant in a clinical setting.
- Proficiency in dental radiography techniques and strict adherence to radiation safety protocols.
- Strong understanding of dental terminology, instruments, and clinical procedures.
- Excellent communication and interpersonal skills, with the ability to build rapport and empathy with patients.
- Meticulous attention to detail and strong organizational abilities, particularly in maintaining sterile environments.
- Ability to maintain strict confidentiality of patient information and adhere to ethical guidelines.
- Proficiency in basic computer applications for record-keeping, scheduling, and communication.
- Ability to work effectively both independently and as an integral part of a multidisciplinary dental team.
- Current registration or license to practice as a Dental Assistant in Kenya (if applicable).
Preferred Qualifications
- Knowledge of Dento-Maxillofacial Radiology techniques and interpretation.
- Experience with electronic health records (EHR) systems specific to dental practices.
- Additional certifications in areas such as Basic Life Support (BLS) or First Aid.
- Fluency in local languages spoken in Mandera County (e.g., Somali, Borana) is an added advantage.
- A proactive attitude, problem-solving skills, and a willingness to continuously learn new techniques and procedures.
Perks & Benefits
- Competitive salary package commensurate with experience and qualifications.
- Comprehensive medical insurance coverage for you and your dependents.
- Generous paid time off and a supportive holiday schedule.
- Opportunities for continuous professional development, training, and career advancement within the hospital.
- A supportive, collaborative, and professional work environment dedicated to patient care.
- The profound satisfaction of contributing to a vital healthcare service in the local community.
- Access to employee wellness programs and initiatives.
How to Apply
Interested and qualified candidates are invited to submit their application, including a detailed Curriculum Vitae (CV) and a compelling cover letter outlining their suitability for this position. Please ensure your application highlights your relevant experience, qualifications, and commitment to dental care. For more details on the application process and to apply, please click the link below to send your application.