Digital Marketing Assistant – Remote, Creative Support

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🏢 Webcraft IT Solutions📍 Richards Bay, KwaZulu-Natal💼 Full-Time💻 Remote🏭 Digital Marketing, Information Technology & Services💰 ZAR 15,000 - ZAR 25,000 per month

About Company

Webcraft IT Solutions is a dynamic and forward-thinking IT services provider based in Richards Bay, KwaZulu-Natal. We specialize in delivering innovative technological solutions, including web development, software solutions, IT infrastructure, and digital strategy, to businesses across various sectors. Our mission is to empower our clients with cutting-edge technology and exceptional support, helping them achieve their goals and thrive in the digital age. We pride ourselves on a culture of collaboration, continuous learning, and client-centricity, fostering an environment where creativity and innovation are celebrated. Join a team where your contributions are valued and your growth is prioritized.

Job Description

Are you a highly motivated and creative individual with a burning passion for digital marketing? Webcraft IT Solutions, a dynamic and forward-thinking IT services provider, is thrilled to announce an opening for a talented Digital Marketing Assistant to join our vibrant remote team. This pivotal role is designed to provide crucial creative and administrative support to our overarching marketing initiatives, playing a key part in amplifying our digital footprint and engaging with our target audience. This is an unparalleled opportunity for someone eager to gain hands-on experience, apply theoretical knowledge in a real-world setting, and make a tangible impact within a fast-paced and innovative technology environment.

In this fully remote position, you will be instrumental in supporting the seamless execution of our diverse digital marketing strategies. Your responsibilities will span a broad spectrum, from conceptualizing and creating compelling content for various platforms, managing our social media presence, assisting with targeted email campaigns, to meticulous performance tracking and reporting. We are specifically seeking a proactive, self-starter who possesses an innate ability to bring fresh, innovative ideas to the table and apply a meticulous attention to detail to every task. You will have the unique opportunity to work closely with our experienced marketing strategists and talented design teams, collaborating on engaging campaigns that are designed to significantly enhance our brand presence, foster stronger client relationships, and ultimately drive business growth.

This position is perfectly suited for an individual who thrives in an autonomous and results-driven setting, demonstrates excellent organizational skills, and harbors a genuine enthusiasm for the ever-evolving and dynamic world of digital marketing. Your day-to-day will involve a stimulating mix of tasks: assisting with the development of captivating content for various digital platforms including our website, blog, and social media channels; expertly scheduling and publishing posts to ensure timely and consistent communication; actively monitoring online conversations and engagement; and providing critical analytical support to assess the effectiveness of our campaigns. You’ll also play a vital role in maintaining our digital assets, ensuring absolute brand consistency across all online channels, and proactively researching industry trends and competitor activities to keep our strategies fresh, relevant, and ahead of the curve. If you are looking to rapidly develop your skills across a broad spectrum of digital marketing disciplines, learn directly from seasoned professionals, and contribute meaningfully to a company that deeply values innovation, impact, and employee growth, then this role is tailor-made for you. Join Webcraft IT Solutions and help us shape the digital future!

Key Responsibilities

  • Assist in the creation and curation of engaging content for social media, blog posts, email newsletters, and website pages.
  • Schedule and publish content across various digital platforms, ensuring timely and consistent delivery.
  • Monitor social media channels, engage with followers, and respond to inquiries and comments in a brand-consistent manner.
  • Support the development and execution of email marketing campaigns, including list segmentation and performance tracking.
  • Conduct basic keyword research and competitor analysis to inform content and SEO strategies.
  • Assist with the collection and analysis of digital marketing data, generating reports on campaign performance and website traffic.
  • Maintain and update digital marketing assets, ensuring all materials are current and adhere to brand guidelines.
  • Collaborate with the design team to ensure visual content is aligned with marketing objectives.
  • Stay informed about the latest digital marketing trends, tools, and best practices.
  • Provide administrative support to the marketing team as needed.

Required Skills

  • Proven experience (even through internships or personal projects) in digital marketing or a related field.
  • Strong understanding of social media platforms (Facebook, Twitter, LinkedIn, Instagram) and their best practices.
  • Excellent written and verbal communication skills in English, with a keen eye for detail and grammar.
  • Proficiency in content creation and basic graphic design tools (e.g., Canva, Adobe Express).
  • Familiarity with SEO principles and Google Analytics.
  • Ability to work independently and manage multiple tasks effectively in a remote environment.
  • Strong organizational skills and a proactive approach to problem-solving.
  • High level of creativity and a passion for creating engaging digital experiences.

Preferred Qualifications

  • A relevant Bachelor's degree or diploma in Marketing, Communications, Business, or a related field.
  • Experience with email marketing platforms (e.g., Mailchimp, Constant Contact).
  • Knowledge of website content management systems (e.g., WordPress).
  • Google Ads or Google Analytics certifications.
  • Basic video editing skills.

Perks & Benefits

  • Flexible remote work environment, offering excellent work-life balance.
  • Opportunities for professional development, training, and continuous learning.
  • Collaborative and supportive team culture that values innovation.
  • Exposure to diverse projects and clients within the dynamic IT industry.
  • Direct contribution to the growth and success of a forward-thinking company.

How to Apply

If you are ready to kickstart your career in digital marketing and contribute to a forward-thinking IT company, we encourage you to apply! Please click on the application link below to submit your comprehensive CV and a compelling cover letter detailing your relevant experience and why you are the ideal candidate for this remote position. We look forward to reviewing your application and exploring how your skills can enhance our team.

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