About Company
Best Buy Canada is one of Canada’s largest and most trusted consumer electronics retailers. With a national network of stores and a robust online presence, we are committed to enriching lives through technology by offering the latest products, expert advice, and exceptional service. Our dynamic work environment fosters growth, collaboration, and a shared passion for innovation. As a leader in the retail and e-commerce space, we are continually evolving our digital platforms to meet the needs of our customers and stay ahead in a fast-paced, technology-driven market. Joining Best Buy Canada means becoming part of a diverse and dedicated team that impacts how millions of Canadians interact with technology every day. We believe in investing in our employees and providing opportunities for professional development and career advancement within a supportive culture.
Job Description
Are you a highly organized, detail-oriented individual with a passion for technology and a desire to kickstart your career in digital operations? Best Buy Canada is seeking a motivated and enthusiastic Digital Operations Assistant to join our vibrant team at our corporate office in Burnaby, British Columbia. This entry-level role offers an exceptional opportunity to gain foundational experience in managing and optimizing digital processes for a leading national retailer.
As a Digital Operations Assistant, you will play a crucial supporting role in ensuring the smooth and efficient execution of our multifaceted digital strategies. You’ll collaborate closely with various internal teams, including e-commerce, marketing, IT, and product management, to maintain the integrity of our online platforms, assist with essential data management tasks, and support the day-to-day operational aspects that drive our digital success. This position provides a unique chance to acquire hands-on experience in a fast-paced corporate environment, develop critical analytical and problem-solving skills, and contribute directly to projects that impact millions of customers across Canada.
We are looking for someone eager to learn, proactive in identifying and resolving minor issues, and possessing a keen eye for detail. You will be instrumental in supporting our efforts to deliver an exceptional online customer experience, from ensuring the accuracy and consistency of product information to assisting with digital content updates, managing asset libraries, and contributing to performance monitoring. If you are passionate about how digital systems work, have a natural curiosity for e-commerce trends, and are ready to grow with a company that values its employees and innovation, then this could be the perfect stepping stone for your professional career.
Key Responsibilities
- Assist in the day-to-day operations and maintenance of Best Buy Canada's digital platforms, including the website, mobile app, and other online channels.
- Support data entry, content updates, and quality assurance for digital product listings, promotional campaigns, and informational pages.
- Monitor digital channels for accuracy, consistency, and functionality, promptly reporting any discrepancies or technical issues to relevant teams.
- Collaborate with e-commerce, marketing, and IT departments to facilitate digital project execution, ensuring adherence to timelines and standards.
- Help maintain and organize digital asset libraries, ensuring proper categorization, tagging, and accessibility of all digital content.
- Prepare basic reports on digital performance metrics, competitive analysis, and operational efficiency under guidance from senior team members.
- Participate in testing new digital features, functionalities, and user experiences before their public launch, providing feedback for improvements.
Required Skills
- High school diploma or equivalent.
- Excellent written and verbal communication skills in English.
- Strong attention to detail and exceptional organizational abilities.
- Proficiency with Microsoft Office Suite, particularly Excel, Word, and Outlook.
- A demonstrated ability to learn new software, systems, and processes quickly.
- Proactive attitude, strong problem-solving capabilities, and a willingness to take initiative.
- Ability to work effectively both independently and as a collaborative member of a diverse team.
Preferred Qualifications
- Post-secondary education (diploma or certificate) in Business Administration, Marketing, Communications, or a related field.
- Basic understanding of e-commerce platforms or content management systems (CMS).
- Familiarity with digital marketing concepts (e.g., SEO, SEM, social media basics).
- Previous experience in an administrative, data entry, or customer service role.
- A strong interest in consumer electronics, technology trends, and the retail industry.
Perks & Benefits
- Comprehensive health, dental, and vision insurance package.
- Generous employee discount on Best Buy products and services.
- Paid time off, including vacation days and statutory holidays.
- Opportunities for continuous learning, career growth, and professional development programs.
- Employee assistance program for personal and professional support.
- Competitive salary with opportunities for performance-based reviews and bonuses.
- A modern, collaborative, and inclusive office environment located in Burnaby.
How to Apply
Ready to launch your digital career with a leader in Canadian retail? Please click on the application link below to visit the Best Buy Canada careers page. Navigate to our job listings, search for ‘Digital Operations Assistant’ or similar entry-level digital roles, and submit your application directly through our official portal. Ensure your resume highlights your enthusiasm for technology, attention to detail, and any relevant experience that aligns with this exciting opportunity.