About Company
Unlocking the full potential of our talent is at the core of Career.zycto’s mission. We are a dynamic and evolving enterprise, dedicated to driving progress and innovation within the Zimbabwean landscape. Our commitment to empowering our workforce through continuous learning and development is unwavering. For a visionary Director of Learning & Development, Career.zycto presents an unparalleled platform to design impactful strategies, nurture a culture of growth, and directly influence the capabilities of our diverse teams. Join us and lead the charge in building a future-ready, highly skilled organization.
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Job Description
Career.zycto is seeking a highly strategic, visionary, and results-oriented Director of Learning & Development to lead our talent enhancement initiatives in Redcliff, Midlands Province. This pivotal role is responsible for designing, developing, and implementing comprehensive learning strategies that not only align with our overarching organizational goals but also actively foster a vibrant culture of continuous professional growth and innovation. As the Director of L&D, you will be instrumental in proactively identifying existing skill gaps, accurately forecasting future talent needs, and creating innovative, scalable programs that equip our employees with the essential knowledge, competencies, and capabilities required to thrive in a rapidly evolving business environment.
You will spearhead the creation of a robust, modern learning ecosystem, leveraging a diverse range of modalities from cutting-edge e-learning platforms and interactive workshops to structured mentorship programs and practical, hands-on on-the-job training. This comprehensive responsibility includes meticulously evaluating existing training initiatives, strategically revamping curricula where necessary, and continually introducing best-in-class methodologies to ensure maximum engagement, retention, and demonstrable effectiveness. A key and crucial aspect of this role involves collaborating closely and strategically with senior leadership and various department heads to deeply understand specific development needs and then tailor bespoke solutions that drive measurable business outcomes and contribute directly to our strategic objectives. Furthermore, you will be entrusted with managing the L&D budget, expertly overseeing vendor relationships to ensure optimal value, and rigorously ensuring all programs adhere to the highest quality standards, internal policies, and relevant regulatory requirements.
The ideal candidate will be a seasoned L&D professional with a proven, impactful track record of successfully building, scaling, and transforming learning programs within complex organizational structures. You should possess exceptional leadership acumen, a deep foundational understanding of adult learning principles, advanced instructional design methodologies, and comprehensive talent management strategies. Furthermore, your ability to articulate a clear, compelling vision for learning, inspire and empower diverse teams, and champion a pervasive growth mindset across the entire organization will be absolutely critical to your success in this role. This is an exciting and unique opportunity to leave a lasting legacy by developing a workforce that is not only exceptionally highly skilled and adaptable but also deeply committed to Career.zycto’s mission and values. Join us in shaping the future of talent development and empowering our people for sustained success in Zimbabwe.
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Key Responsibilities
- Develop, implement, and continuously refine a comprehensive L&D strategy that aligns with Career.zycto’s strategic objectives.
- Lead the design, development, and delivery of innovative, engaging, and effective training programs and learning interventions.
- Conduct thorough organizational and individual needs assessments to identify skill gaps, development opportunities, and future talent requirements.
- Manage the overall L&D budget, ensuring optimal allocation of resources and demonstrating clear return on investment (ROI).
- Oversee the selection, negotiation, and management of relationships with external training providers and consultants.
- Establish and implement metrics to evaluate the effectiveness and impact of all learning programs, reporting on progress to senior leadership.
- Foster a vibrant culture of continuous learning, professional development, and knowledge sharing across all levels of the organization.
- Collaborate strategically with senior leadership, HR partners, and department heads to ensure L&D initiatives directly support business goals.
- Mentor, coach, and develop a small team of L&D professionals, fostering their growth and expertise.
- Ensure all learning programs and materials comply with relevant industry standards, internal policies, and regulatory requirements.
Required Skills
- Strategic Learning & Development Program Design and Implementation
- Advanced Instructional Design and Adult Learning Theory
- Comprehensive Talent Management and Succession Planning
- Expertise in Budget Management, Financial Oversight, and Vendor Negotiation
- Proficiency in Data Analysis, Learning Analytics, and ROI Measurement for L&D
- Exceptional Leadership, Team Management, and Mentorship Capabilities
- Superior Communication, Presentation, and Interpersonal Skills
- Proven Change Management and Organizational Development Acumen
- Advanced Proficiency with Learning Management Systems (LMS) and E-learning platforms
- Project Management and Program Evaluation
Preferred Qualifications
- Master's degree in Human Resources, Organizational Development, Education, or a closely related field.
- Professional certification in instructional design, learning technologies, or human resources (e.g., CPTD, SHRM-SCP, SPHR).
- Extensive experience operating within a diverse, multi-cultural, or emerging market work environment.
- Familiarity with Zimbabwean labor laws, educational systems, and local cultural nuances impacting learning.
- Proven experience in implementing blended learning solutions, gamification, and digital transformation initiatives in L&D.
Perks & Benefits
- Highly Competitive Salary Package & Performance-Based Bonuses
- Comprehensive Health, Dental, and Vision Insurance Coverage
- Robust Retirement Savings Plan with Company Contributions
- Generous Professional Development and Continuing Education Allowance
- Ample Paid Time Off, Including Vacation, Sick Leave, and Public Holidays
- Dynamic, Inclusive, and Collaborative Work Environment
- Significant Opportunity to Directly Shape Organizational Culture and Future Talent Strategy
- Potential Relocation Assistance for Qualified Candidates (if applicable)
- Employee Wellness Programs and Resources
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a compelling cover letter outlining their experience and vision for Learning & Development. Please highlight your leadership experience and how you’ve successfully driven L&D initiatives in previous roles. Applications will be reviewed on a rolling basis until the position is filled.
