About Company
Career.zycto is pioneering talent solutions across Southern Africa, committed to fostering growth and unlocking human potential. For a seasoned Director of Learning & Development, this offers an unparalleled opportunity to build transformative programs from the ground up within an agile and forward-thinking environment. You will find a culture that champions innovation, continuous improvement, and the strategic impact of well-designed learning initiatives. We believe in empowering our people to drive their own professional journeys, making Career.zycto an exciting place to lead our next era of talent evolution.
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Job Description
Career.zycto is actively seeking a highly strategic and dynamic Director of Learning & Development to join our team in Murambinda, Manicaland Province. This critical leadership position calls for an accomplished L&D professional who can envision, design, and execute innovative learning strategies that directly support our overarching business objectives and cultivate a high-performance culture of continuous improvement. The chosen candidate will be the architect of our talent development framework, ensuring our entire workforce is equipped with the cutting-edge skills, robust knowledge, and adaptive mindsets required to excel in today’s rapidly evolving professional landscape and anticipate tomorrow’s demands.
In this pivotal role, you will take the helm of all learning and development initiatives, encompassing everything from bespoke leadership development programs and critical technical upskilling pathways to essential compliance training and progressive career progression frameworks. Your expertise will be instrumental in transforming raw potential into organizational strength. You will be expected to harness the latest learning methodologies and technologies, including sophisticated digital learning platforms, immersive blended learning experiences, and impactful experiential programs, to craft engaging and demonstrably effective educational interventions. This position demands a forward-thinking leader capable of conducting comprehensive skill gap analyses, accurately forecasting future talent needs, and developing scalable, sustainable solutions that cater to the diverse learning styles and requirements of our multi-faceted employee base across various functions and seniority levels. Extensive collaboration with executive leadership, department heads, and HR business partners will be paramount to identifying strategic priorities, embedding a learning mindset across the organization, and ensuring L&D is a fully integrated, value-driving component of our holistic talent management ecosystem.
Beyond the initial design and flawless delivery of our learning portfolio, a core responsibility will involve rigorously evaluating the efficacy and impact of all learning interventions. You will utilize advanced data-driven insights and analytics to continuously refine strategies, optimize resource allocation, and robustly demonstrate the tangible return on investment for our L&D initiatives. This includes establishing clear key performance indicators (KPIs), systematically collecting and analyzing participant feedback, and embracing an iterative approach to continually enhance our learning offerings. Furthermore, the Director will be a fervent advocate for fostering a positive, inclusive, and psychologically safe learning environment, actively championing diversity in thought, perspective, and approach to problem-solving. If you are a passionate advocate for human potential, possess a distinguished track record in leading transformational L&D functions, and are driven by the opportunity to make a profound and lasting impact on an organization’s most valuable asset – its people – within a dynamic and purpose-driven environment, we strongly encourage you to explore this unparalleled opportunity with Career.zycto. We are deeply committed to empowering our employees to achieve their absolute full potential, and this role is foundational to achieving that ambitious mission.
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Key Responsibilities
- Develop and implement a comprehensive, strategic Learning & Development roadmap aligned with organizational goals and future workforce needs.
- Lead the design, development, and delivery of innovative learning programs covering leadership, technical skills, compliance, and professional development.
- Conduct thorough training needs analyses to identify skill gaps and determine appropriate learning solutions for all employee levels.
- Evaluate the effectiveness and impact of L&D programs using data analytics and feedback, continually refining strategies for optimal ROI.
- Manage the L&D budget, resources, and vendor relationships, ensuring cost-effective and high-quality solutions.
- Champion a culture of continuous learning, growth, and knowledge sharing throughout the organization.
- Implement and optimize learning technologies and platforms (LMS, e-learning tools) to enhance accessibility and engagement.
- Coach and mentor internal L&D team members and contribute to their professional growth.
- Collaborate with senior leadership, HR, and department heads to integrate L&D initiatives into overall talent management strategies.
- Stay abreast of industry best practices, emerging learning technologies, and adult learning theories to ensure cutting-edge programs.
Required Skills
- Proven leadership in designing and implementing large-scale L&D strategies.
- Expertise in adult learning principles, instructional design, and blended learning methodologies.
- Strong analytical skills for needs assessment, program evaluation, and ROI measurement.
- Exceptional communication, presentation, and interpersonal skills.
- Proficiency with Learning Management Systems (LMS) and e-learning authoring tools.
- Budget management and vendor negotiation experience.
- Strategic thinking with the ability to translate business objectives into learning outcomes.
- Change management and project management capabilities.
- Demonstrated ability to lead, mentor, and develop a team.
- High level of emotional intelligence and cultural awareness.
Preferred Qualifications
- Master's degree in Human Resources, Organizational Development, Education, or a related field.
- Certification in instructional design, coaching, or relevant L&D methodologies (e.g., ATD, CIPD).
- Experience working within a rapidly growing or evolving organization.
- Exposure to international L&D best practices.
- Prior experience in the HR consulting or talent solutions industry.
Perks & Benefits
- Competitive annual salary and performance-based bonuses.
- Comprehensive health and wellness package.
- Generous paid time off and public holidays.
- Opportunities for professional development and continuous learning.
- Dynamic and collaborative work environment.
- Contribution to a mission-driven organization impacting talent development.
- Employee assistance program.
- Modern office facilities with ergonomic workstations.
How to Apply
Please submit your resume and a compelling cover letter detailing your relevant experience and vision for Learning & Development by clicking on the application link below. In your cover letter, highlight how your leadership and strategic insights can drive impactful change at Career.zycto.
