About Company
Leading the charge in talent transformation across Zimbabwe and beyond, Career.zycto is where innovation meets human potential. As a Director of Learning & Development, you’ll find a vibrant ecosystem poised for growth, offering unparalleled opportunities to shape organizational capabilities. We believe in empowering our people through continuous learning, fostering a culture where new ideas flourish and professional journeys are nurtured. This role is perfect for a visionary L&D leader passionate about building robust learning frameworks and driving strategic talent initiatives within a dynamic, forward-thinking environment. Join us and leave your legacy on the future of work.
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Job Description
Are you a visionary leader passionate about cultivating talent and driving organizational excellence through learning? Career.zycto, a leading force in human capital development, is seeking a dynamic and strategic Director of Learning & Development to join our vibrant team in Victoria Falls. This pivotal role offers an exceptional opportunity to shape the future capabilities of our workforce, ensuring we remain at the forefront of innovation and service delivery across various sectors we support. You will be instrumental in designing, implementing, and overseeing comprehensive learning strategies that align with our ambitious business objectives and foster a culture of continuous growth and development.
As the Director of Learning & Development, you will define and execute a holistic L&D strategy that spans all levels of our organization, from entry-level staff to senior leadership. Your responsibilities will include identifying critical skill gaps through robust needs assessments, developing innovative training programs – encompassing leadership development, technical upskilling, compliance training, and soft skills enhancement – and leveraging cutting-edge learning technologies and methodologies. You will lead and mentor a dedicated team of L&D professionals, empowering them to deliver high-impact learning experiences that translate into tangible business results and improved employee engagement. A key focus will be on embedding a strong, self-sustaining learning culture, where employees are encouraged to take ownership of their development paths and contribute actively to our collective success.
Collaboration will be central to your role. You will work closely with senior leadership, department heads, and HR business partners to ensure L&D initiatives are integrated seamlessly with operational goals, talent management strategies, and overall organizational culture. Furthermore, you will be responsible for establishing clear metrics for success, rigorously evaluating the effectiveness of all programs, and continuously refining our approach based on data-driven insights and emerging industry best practices. This is more than just a training role; it’s about strategic talent architecture, building future leaders, enhancing organizational resilience, and driving a competitive edge in a rapidly evolving market. If you thrive in a challenging yet immensely rewarding environment where your expertise directly impacts people’s careers and business outcomes, and you are excited by the prospect of contributing to a forward-thinking organization in Victoria Falls, we encourage you to apply.
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Key Responsibilities
- Develop, implement, and oversee a comprehensive Learning & Development strategy aligned with organizational goals.
- Lead, mentor, and manage the L&D team, fostering a high-performance and collaborative environment.
- Conduct thorough training needs assessments to identify skill gaps and development opportunities across all employee levels.
- Design, develop, and deliver innovative and engaging learning programs, including e-learning modules, workshops, and blended learning solutions.
- Evaluate the effectiveness of all L&D initiatives using relevant metrics and feedback mechanisms, making data-driven improvements.
- Manage the L&D budget, ensuring efficient allocation of resources and maximizing ROI on learning investments.
- Partner with senior leadership, HR, and department heads to integrate L&D programs with broader talent management and business strategies.
- Champion a culture of continuous learning, professional growth, and knowledge sharing throughout the organization.
- Stay abreast of L&D best practices, emerging technologies, and industry trends to ensure cutting-edge program delivery.
- Oversee the selection and implementation of Learning Management Systems (LMS) and other learning technologies.
Required Skills
- Proven experience in strategic L&D leadership and program management.
- Exceptional instructional design and curriculum development capabilities.
- Strong leadership, coaching, and team management skills.
- Proficiency in various learning methodologies and adult learning principles.
- Excellent communication, presentation, and interpersonal skills.
- Demonstrated ability to analyze data and make data-driven decisions regarding L&D effectiveness.
- Experience with Learning Management Systems (LMS) and e-learning platforms.
- Project management expertise with a focus on timely and budget-conscious program delivery.
- Ability to collaborate effectively with cross-functional teams and senior stakeholders.
Preferred Qualifications
- Master’s degree in Human Resources, Organizational Development, Education, or a related field.
- Professional certifications such as Certified Professional in Talent Development (CPTD), Senior Professional in Human Resources (SPHR), or SHRM-SCP.
- Experience in a diverse, multi-cultural work environment, ideally within Southern Africa.
- Familiarity with talent management software and HR analytics tools.
- Experience working in industries relevant to Victoria Falls (e.g., tourism, hospitality, conservation, or professional services).
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and public holidays.
- Opportunities for professional development and further education.
- Retirement savings plan with company contributions.
- Relocation assistance package for eligible candidates.
- Subsidized wellness programs and gym memberships.
- Company-sponsored social events and team-building activities.
- Employee assistance program for personal and professional support.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your resume and cover letter clearly outline your experience in strategic learning and development, leadership, and your passion for fostering a culture of continuous growth.
