About Company
Are you a vigilant professional seeking a dynamic part-time role where your security expertise truly makes a difference? Career.zycto connects dedicated Door Supervisors with leading entertainment venues across Exeter. We understand the critical importance of a secure and welcoming environment, and we pride ourselves on matching top talent with opportunities that value their contribution. Join a network that supports your professional growth, offers consistent shifts, and ensures you’re part of vibrant teams committed to guest safety. If you thrive in a fast-paced nightlife setting, Career.zycto is your gateway to impactful roles. Your safety and career advancement are our priority.
Job Description
Career.zycto is seeking highly professional and vigilant Door Supervisors to join our network of elite security personnel, serving vibrant entertainment venues across Exeter, England. This is a crucial part-time, night shift role designed for individuals who are committed to maintaining a safe, secure, and enjoyable atmosphere for all patrons and staff. If you possess a valid SIA Door Supervisor Licence and have a passion for providing exceptional security service within a dynamic environment, we want to hear from you.
As a Door Supervisor, you will be the first point of contact for guests, playing a pivotal role in shaping their experience from arrival to departure. Your primary responsibility will be to uphold the highest standards of safety and conduct within various nightlife establishments. This involves meticulous access control, ensuring only authorised and eligible individuals enter the premises, alongside proactively identifying and mitigating potential risks before they escalate. You will be instrumental in checking identification, managing queues efficiently, and ensuring adherence to all venue policies and licensing laws, particularly those pertaining to responsible alcohol consumption and age verification.
Beyond traditional security functions, this role demands excellent customer service skills. You will be expected to interact positively with patrons, provide directions, answer enquiries, and offer assistance when needed, all while maintaining a professional and authoritative presence. The ability to diffuse tense situations with tact, diplomacy, and effective communication is paramount. You will be trained and expected to respond calmly and decisively to incidents, ranging from minor disputes to more serious emergencies, always prioritising the safety and well-being of everyone present. This includes liaising effectively with venue management, emergency services, and your fellow security team members to ensure a coordinated and swift response.
Working night shifts means you’ll be an integral part of Exeter’s bustling evening economy, contributing directly to a positive and secure nightlife experience. The part-time nature of this position offers flexibility, making it an ideal opportunity for those looking to supplement their income or balance work with other commitments. We value professionalism, integrity, and a proactive approach to security. Join Career.zycto and become a vital guardian of Exeter’s premier entertainment spaces, where your skills are recognised, and your contribution is highly valued. We are committed to fostering a supportive environment where our security professionals can thrive and continue to develop their expertise. This role is not just about security; it’s about providing peace of mind and ensuring unforgettable experiences.
Key Responsibilities
- Maintain a safe and secure environment for patrons and staff within designated venues.
- Control access points, verifying age identification and checking tickets/invitations as required.
- Conduct regular patrols to deter anti-social behaviour and monitor for potential security risks.
- Effectively de-escalate conflicts and manage challenging situations with tact and professionalism.
- Implement venue policies and procedures, including refusal of entry and ejection protocols where necessary.
- Respond promptly and appropriately to incidents, emergencies, and medical situations.
- Collaborate closely with venue management, emergency services, and fellow security personnel.
- Complete accurate and detailed incident reports in a timely manner.
- Provide excellent customer service, assisting patrons with enquiries and directions.
- Adhere strictly to all relevant licensing laws and regulations, particularly the SIA Code of Conduct.
Required Skills
- Valid SIA Door Supervisor Licence (essential).
- Proven experience in a customer-facing security role, preferably within hospitality or event settings.
- Excellent communication and interpersonal skills, with the ability to engage positively with diverse individuals.
- Strong observational and problem-solving abilities to proactively identify and mitigate risks.
- Ability to remain calm under pressure and handle difficult or confrontational situations professionally.
- Comprehensive knowledge of relevant licensing laws, including the Licensing Act 2003.
- Physical fitness and ability to stand for extended periods and perform duties requiring mobility.
- Right to work in the UK.
Preferred Qualifications
- First Aid at Work qualification or equivalent.
- Additional Conflict Management training beyond SIA requirements.
- Experience with CCTV monitoring systems.
- Local knowledge of Exeter's venues and demographics.
- A proactive attitude towards security and customer service excellence.
Perks & Benefits
- Competitive hourly wage.
- Flexible part-time hours, ideal for supplementing income or balancing commitments.
- Opportunity to work in diverse and lively entertainment venues.
- Supportive team environment and professional network.
- Opportunities for ongoing training and professional development.
- Contribution to the safety and enjoyment of Exeter's vibrant nightlife.
- Holiday pay.
- Pension scheme.
How to Apply
Ready to elevate your security career in Exeter? We invite skilled and dedicated Door Supervisors to apply. Please click on the application link below to submit your CV and a brief cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application.
