About Company
Career.zycto is a dynamic and forward-thinking organization dedicated to fostering an exceptional employee experience across a global, distributed workforce. We believe that a strong, supportive workplace culture is the bedrock of success, and our mission is to empower our people to thrive, no matter their location. For an Employee Relations Specialist, Career.zycto offers a unique opportunity to shape policies, mediate resolutions, and champion fairness in a remote-first environment. You’ll join a team that values empathy, integrity, and proactive problem-solving, making a tangible impact on the lives of our diverse talent.
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Job Description
Career.zycto is seeking a highly skilled and empathetic Employee Relations Specialist to join our thriving remote-first team. In this “Work from Anywhere” role, you will be instrumental in cultivating a fair, respectful, and productive work environment for our global workforce. As an Employee Relations Specialist, you will be the cornerstone of trust and resolution, navigating complex workplace issues with professionalism and sensitivity. We are looking for someone who can champion our values from any corner of the world, ensuring consistency and compliance across all employment practices and fostering a culture of mutual respect and understanding.
This pivotal role requires a deep understanding of employment law and best practices, coupled with an innate ability to connect with people from diverse backgrounds. You will manage a spectrum of employee relations cases, from initial inquiry to resolution, including conflict mediation, disciplinary actions, grievance handling, and performance management support. Your expertise will be vital in interpreting and applying company policies, ensuring equity, and mitigating organizational risk effectively. Furthermore, you will play a key role in developing and implementing ER strategies that promote a positive employee experience, contributing to our overall organizational health and fostering a culture where every employee feels heard, valued, and empowered to do their best work.
Your insights will help shape our remote work policies and practices, adapting them to the evolving landscape of global employment and ensuring compliance with various jurisdictional requirements. You will also be responsible for conducting thorough investigations, providing well-reasoned recommendations for resolution, and advising management on appropriate actions, all while upholding the highest standards of confidentiality and legal compliance. Collaboration with HR Business Partners and legal counsel will be frequent, ensuring a cohesive and legally sound approach to all ER matters. Additionally, you will contribute to educational initiatives, developing and delivering training to managers and employees on ER best practices.
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Join Career.zycto and become a vital part of a company that is redefining the future of work. Your impact will extend beyond individual cases, helping to build a resilient and engaged workforce that thrives in a distributed setting. If you are passionate about fostering positive workplace dynamics and possess the expertise to navigate intricate human resources challenges with grace and strategic thinking, we invite you to contribute to our mission of creating an exceptional employee experience, no matter where our talent resides.
Key Responsibilities
- Manage and resolve complex employee relations issues, including workplace investigations, grievances, and disciplinary actions, for a diverse global workforce.
- Provide expert guidance and support to employees and managers on company policies, procedures, and employment law compliance, with consideration for various international regulations.
- Conduct thorough, impartial, and timely workplace investigations, documenting findings and recommending appropriate, legally sound resolutions.
- Develop and implement proactive employee relations strategies to foster a positive, inclusive, and productive work environment, specifically tailored for a remote-first organization.
- Facilitate conflict resolution and mediation sessions, promoting respectful communication and mutual understanding among team members.
- Stay abreast of changes in employment legislation and HR best practices globally, advising on necessary policy updates and ensuring compliance.
- Collaborate effectively with HR Business Partners, Legal counsel, and other stakeholders on complex cases and risk mitigation strategies.
- Analyze ER trends and data to identify systemic issues and recommend preventative measures or improvements to existing HR programs.
- Contribute to the development and delivery of training programs on employee relations topics for managers and employees to enhance workplace effectiveness.
Required Skills
- Proven experience (minimum 3 years) as an Employee Relations Specialist or similar HR role.
- In-depth knowledge of employment laws, regulations, and HR best practices (familiarity with Singaporean labor law and general international employment principles preferred).
- Exceptional conflict resolution, mediation, and negotiation skills.
- Strong investigative, analytical, and problem-solving abilities.
- Excellent written and verbal communication skills, with the ability to handle sensitive information discreetly and professionally.
- Ability to work independently, manage multiple priorities, and meet deadlines in a dynamic remote work environment.
- High degree of empathy, integrity, and ethical conduct.
- Proficiency in HRIS and case management systems.
Preferred Qualifications
- Bachelor's degree in Human Resources, Business Administration, Law, or a related field.
- HR certification (e.g., SHRM-CP, SHRM-SCP, GPHR, or equivalent).
- Experience working with a globally distributed or remote workforce, navigating cross-cultural dynamics.
- Experience in developing and delivering HR training programs and workshops.
- Familiarity with various international labor laws and data privacy regulations (e.g., GDPR, PDPA).
Perks & Benefits
- Flexible "Work from Anywhere" model promoting exceptional work-life balance.
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off and observance of global public holidays.
- Robust professional development and continuous learning opportunities.
- Employee Assistance Program (EAP) for personal and professional support.
- Home office setup allowance to ensure a productive remote workspace.
- Access to mental wellness resources and programs.
- Opportunities for global collaboration and making a significant impact on our company culture.
How to Apply
To apply for this exciting opportunity and become a part of Career.zycto’s innovative team, please click on the application link below. We look forward to reviewing your qualifications and learning how you can contribute to our success in fostering a positive and productive work environment.
