About Company
Are you seeking a vibrant and supportive environment where your organizational skills and welcoming demeanor truly shine? Career.zycto is a dynamic organization committed to fostering exceptional guest experiences and seamless operational flow. We believe the front desk is the heart of our operations, setting the tone for every interaction. Join a team that values your ability to connect with people, manage diverse tasks, and contribute to a positive atmosphere. We offer a culture of continuous learning and growth, ensuring our Evening Receptionists feel empowered and integral to our success, making it an ideal place to advance your front desk career.
Job Description
Career.zycto is excited to announce an opening for a dedicated and welcoming Evening Receptionist to join our professional team in Skelton, York. This critical front-desk role is the cornerstone of our evening operations, ensuring that all visitors, clients, and staff experience a seamless and positive interaction from the moment they arrive. As the first point of contact, you will be instrumental in upholding our reputation for excellent service and efficiency.
Your primary focus will be managing the reception area during evening hours, providing a warm welcome, and efficiently handling a variety of administrative tasks. This position requires an individual with exceptional interpersonal skills, a proactive attitude, and the ability to maintain composure in a fast-paced environment. You will be responsible for creating an inviting atmosphere, directing inquiries, managing communications, and supporting the smooth running of our premises.
We are looking for someone who is not just an administrator but a true ambassador for Career.zycto. You will be an organized, reliable, and friendly professional who thrives on helping others and ensuring everything runs like clockwork. This role offers the opportunity to be a pivotal part of our evening team, contributing significantly to the overall operational excellence and positive client experience. If you are detail-oriented, have a passion for customer service, and are looking for a part-time evening role where your contributions are valued, we encourage you to apply. Join us and become a key player in our commitment to outstanding service.
Key Responsibilities
- Warmly greet and welcome all visitors, clients, and staff to the premises during evening hours.
- Operate a multi-line telephone system, directing calls efficiently and taking accurate messages.
- Manage incoming and outgoing mail and deliveries, ensuring proper distribution and dispatch.
- Respond to in-person, phone, and email inquiries promptly and professionally, providing accurate information or redirecting as necessary.
- Maintain a tidy, organized, and professional reception area at all times.
- Schedule and manage appointments, meeting room bookings, and visitor logs.
- Assist with various administrative tasks, including data entry, filing, and preparing documents.
- Oversee the security of the reception area, monitoring access and ensuring adherence to safety protocols.
- Collaborate with other team members to ensure a seamless transition between day and evening shifts.
- Handle unexpected situations or urgent requests with calm and efficiency.
Required Skills
- Proven experience in a customer service or reception role.
- Exceptional verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time management abilities.
- Ability to multitask and prioritize tasks effectively under pressure.
- Meticulous attention to detail and accuracy.
- Professional demeanor and a positive, approachable attitude.
- Reliability and punctuality are paramount for evening shifts.
Preferred Qualifications
- Previous experience operating a multi-line phone system.
- Familiarity with office management software.
- Knowledge of the local Skelton/York area.
- Experience with basic security procedures or systems.
Perks & Benefits
- Competitive hourly wage.
- Generous paid time off and holiday allowance.
- Opportunities for professional development and training.
- A supportive and friendly work environment.
- Free on-site parking.
- Employee assistance program.
How to Apply
To embark on a rewarding career as our Evening Receptionist, please click on the application link below. We kindly request that you submit your comprehensive CV along with a cover letter detailing your relevant experience and why you are enthusiastic about this specific evening front desk role. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team.
