About Company
Crowne Plaza Nairobi Airport is a premier destination for business and leisure travelers, offering sophisticated accommodation and world-class meeting and event facilities. As part of the globally renowned IHG Hotels & Resorts family, we are committed to providing exceptional guest experiences and fostering a vibrant, supportive work environment. Located strategically near Jomo Kenyatta International Airport, we serve as a vital hub for regional and international events, blending global standards with authentic Kenyan hospitality. Our mission is to deliver inspired experiences for our guests, making every stay and every event memorable and seamless. Joining our team means becoming part of a diverse and dynamic workforce dedicated to excellence in the hospitality sector.
Job Description
Are you a highly organized, creative, and customer-focused individual with a passion for bringing memorable events to life? Crowne Plaza Nairobi Airport is seeking a dynamic Event Planner to join our bustling hospitality team in Imara Daima, Nairobi. In this pivotal coordination role, you will be the maestro behind seamless events, from intimate corporate meetings to grand conferences, elaborate weddings, and celebratory social gatherings. You will work closely with clients, understanding their vision and meticulously translating it into flawless execution from concept to completion.
This role demands exceptional attention to detail, proactive problem-solving, and the ability to thrive in a fast-paced, high-pressure environment. As an integral part of our F&B and Sales departments, you will not only manage logistics but also contribute significantly to the overall guest experience, ensuring every event held at our prestigious venue upholds the Crowne Plaza standard of excellence. You’ll be responsible for coordinating all facets of event planning, including venue setup, catering, audiovisual requirements, décor, external vendor management, and staffing, ensuring every detail aligns with client expectations and our operational capabilities. This is an exciting opportunity for someone who loves the challenge of transforming ideas into reality and creating unforgettable moments for our diverse local and international clientele, making a tangible impact on our reputation as a leading event venue.
Key Responsibilities
- Manage client relationships from initial inquiry through to post-event follow-up, ensuring clear communication and client satisfaction.
- Develop detailed event proposals, including budgeting, timelines, floor plans, and vendor contracts.
- Coordinate with internal departments (Culinary, Banquets, Audiovisual, Front Office) to ensure seamless event execution.
- Liaise with external vendors (decorators, entertainers, photographers) to secure services and ensure timely delivery.
- Conduct site inspections and client meetings to understand event requirements and showcase venue capabilities.
- Oversee event setup and breakdown, ensuring all arrangements meet quality standards and client specifications.
- Manage event budgets, process payments, and track expenses to ensure profitability and adherence to financial guidelines.
- Anticipate and resolve any issues that may arise during the planning or execution phases, maintaining a calm and professional demeanor.
- Maintain up-to-date knowledge of event trends, competitor offerings, and industry best practices.
- Prepare comprehensive post-event reports, gathering feedback and identifying areas for improvement.
Required Skills
- Minimum of 2 years of proven experience in event planning and coordination, preferably within the hospitality sector.
- Exceptional organizational and time management skills with the ability to manage multiple projects simultaneously.
- Strong interpersonal and communication skills (verbal and written) for effective client and vendor interaction.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and event management software.
- Demonstrated ability to work under pressure and adapt to changing priorities.
- A keen eye for detail and a commitment to delivering high-quality, memorable events.
- Problem-solving aptitude with a proactive and solution-oriented approach.
- Ability to work flexible hours, including evenings and weekends, as dictated by event schedules.
Preferred Qualifications
- Bachelor’s degree or Diploma in Hospitality Management, Event Management, Marketing, or a related field.
- Certification in Event Planning (e.g., CMP – Certified Meeting Professional).
- Familiarity with local Nairobi vendors and event service providers.
- Experience with CRM systems and event booking platforms.
- Fluency in additional languages beyond English (e.g., Swahili).
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health insurance package.
- Opportunities for professional development and career advancement within IHG Hotels & Resorts.
- Employee discount programs on hotel stays and F&B across IHG properties worldwide.
- Complimentary duty meals.
- A supportive and dynamic work environment in a world-class hotel.
- Annual leave and public holiday benefits.
How to Apply
If you are a talented Event Planner looking to make a significant impact in a leading hospitality brand, we encourage you to apply. Please click on the application link below to submit your detailed CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to our team!