About Company
Winners, a proud member of the IBL Group, stands as one of Mauritius’s leading supermarket chains, deeply committed to delivering unparalleled quality and freshness to its customers. With a robust network of stores across the island, Winners is renowned for its diverse selection of products, exceptional customer service, and dedication to supporting local communities. Our seafood department is a cornerstone of our fresh food offering, celebrated for its premium selection and the expertise of our team. We believe in creating a shopping experience that is both convenient and inspiring, ensuring every visit is a delight. Join a company that values its people, fosters growth, and makes a tangible impact on the daily lives of Mauritian families.
Job Description
Are you passionate about the sea’s bounty and skilled in the art of seafood preparation? Winners, a leading supermarket chain in Mauritius and part of the esteemed IBL Group, is seeking an experienced and dedicated Fishmonger to join our vibrant team in Sainte Helene, Curepipe. We pride ourselves on providing our customers with the freshest, highest-quality produce, and our seafood counter is a cornerstone of this commitment. At Winners, we believe that quality food starts with quality people, and we are committed to fostering a supportive and dynamic work environment where your skills are recognised and your growth is encouraged.
As an Experienced Fishmonger, you will be the indispensable face of our seafood department, directly responsible for ensuring an exceptional customer experience through expert knowledge, impeccable product presentation, and efficient service. This role is far more than just cutting and weighing fish; it’s about embodying the essence of fresh produce, understanding the diverse nuances of various fish and shellfish species, and confidently advising our valued customers on the best preparation and cooking methods to suit their culinary needs. You will play a crucial role in our bustling market environment, directly contributing to the daily success and stellar reputation of our fresh food offerings, which are central to the Winners brand promise. Your daily tasks will be comprehensive and varied, involving everything from meticulously receiving fresh deliveries to expertly preparing a wide array of fish and shellfish according to specific customer requests, and creating visually stunning, eye-catching displays that not only entice but also inform our shoppers about the freshness and origin of our products. We are actively seeking an individual who can adeptly manage inventory levels, strategically minimise waste, and consistently uphold the most rigorous food safety and hygiene regulations with meticulous attention to detail, ensuring that every product sold meets our exacting standards. If you are a proactive individual who thrives in a fast-paced retail environment, possess a strong work ethic, and have a genuine, demonstrable love for seafood, this is an unparalleled opportunity to advance your career and grow with a company that deeply values its employees, invests in their development, and consistently serves the community with unwavering excellence. Join the Winners team in Sainte Helene and become a vital part of delivering the freshest oceanic delights from our counter directly to the tables of families across Curepipe.
Key Responsibilities
- Receive, inspect, and store fresh seafood deliveries according to food safety standards.
- Perform skilled knife work for filleting, deboning, skinning, and preparing various types of fish and shellfish.
- Create and maintain attractive, hygienic, and well-stocked seafood displays.
- Provide expert advice to customers on seafood selection, preparation methods, and cooking techniques.
- Operate and maintain all cutting and weighing equipment safely and efficiently.
- Monitor and manage stock levels, ensuring optimal freshness and minimal waste.
- Adhere strictly to all food safety, hygiene, and health & safety regulations.
- Handle customer inquiries and special requests with professionalism and courtesy.
- Process sales transactions accurately and efficiently.
- Clean and sanitise the seafood counter and preparation areas regularly.
Required Skills
- Proven experience as a Fishmonger or in a similar seafood handling role.
- Exceptional knife skills and precision in seafood preparation.
- Strong knowledge of various fish species, shellfish, and their characteristics.
- Excellent customer service and communication skills.
- Understanding of food safety, hygiene, and HACCP principles.
- Ability to work in a cold and fast-paced environment.
- Physical stamina to lift heavy items and stand for extended periods.
- Attention to detail and a commitment to quality.
Preferred Qualifications
- Vocational training or certification in seafood preparation or culinary arts.
- Ability to communicate effectively in English and French/Creole.
- Experience in a retail or supermarket environment.
- Knowledge of sustainable fishing practices.
Perks & Benefits
- Competitive salary package.
- Opportunities for career advancement within Winners and the IBL Group.
- Comprehensive health and wellness benefits.
- Staff discounts on store products.
- A dynamic and supportive work environment.
- Ongoing training and development programs.
How to Apply
Interested candidates are invited to click the application link below to submit their resume and cover letter. Please ensure your application highlights your experience in seafood handling and customer service.