About Company
Career.zycto is rapidly growing, and we’re seeking a welcoming presence to be the face of our Danbury office. We believe a positive first impression is paramount, and our Front Desk Officer plays a critical role in shaping the experience for every client, partner, and team member who walks through our doors. Joining us means becoming part of a dynamic team committed to excellence and fostering a supportive, professional environment where your contributions are recognized and valued. We are dedicated to providing outstanding service and cultivating a culture that empowers our staff.
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Job Description
Career.zycto is actively seeking a highly organized, professional, and customer-focused Front Desk Officer to be the welcoming face and efficient hub of our bustling Danbury office. This pivotal role is far more than just answering phones; you will be the first point of contact for clients, visitors, and vendors, setting the tone for their entire experience with our organization. Your impeccable interpersonal skills, proactive approach, and ability to manage multiple tasks seamlessly will be crucial to your success and our continued operational excellence.
As our Front Desk Officer, you will be instrumental in creating a warm, inviting, and professional atmosphere. You’ll manage incoming communications, ensuring every inquiry is directed efficiently and every guest feels valued. This role offers the opportunity to be at the heart of our daily operations, providing essential administrative support across various departments and ensuring the smooth flow of information and activities. We are looking for someone who takes pride in their work, possesses an innate ability to anticipate needs, and thrives in a dynamic environment where no two days are quite the same. You will represent our brand with professionalism, discretion, and enthusiasm, contributing directly to our reputation for outstanding service and client satisfaction.
This position is ideal for an individual eager to develop their administrative skills within a supportive and forward-thinking company that values initiative and teamwork. You will play a crucial role in maintaining our office’s efficiency and positive atmosphere, acting as the central point for information dissemination and general office coordination. Your ability to juggle tasks, prioritize effectively, and handle unexpected situations with grace will make you an indispensable member of our team. We are committed to fostering an inclusive environment where every employee feels empowered to contribute their best work and grow professionally. We seek a candidate who can maintain a tidy and organized reception area, manage office supplies, and support the operational needs of various teams, ensuring a seamless experience for internal staff and external partners alike. Join us and become the cornerstone of our office’s daily success, where your efforts are recognized and truly make a difference.
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Key Responsibilities
- Warmly greet and welcome visitors, clients, and employees, directing them to the appropriate person or department.
- Manage a multi-line phone system, directing calls, taking messages, and providing general information with professionalism.
- Handle all incoming and outgoing mail, packages, and deliveries.
- Maintain a tidy, organized, and professional reception area, ensuring a positive first impression.
- Schedule and coordinate meetings, appointments, and conference room bookings.
- Provide administrative support to various departments, including data entry, filing, scanning, and document preparation.
- Monitor and manage office supplies inventory, placing orders as needed.
- Assist with basic IT troubleshooting and coordination with IT support.
- Handle confidential information with discretion and integrity.
- Act as a central point of contact for internal and external queries, offering prompt and helpful assistance.
Required Skills
- Proven experience as a Front Desk Officer, Receptionist, or in a similar administrative role.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time management skills with the ability to multitask.
- Exceptional customer service orientation and interpersonal skills.
- Professional demeanor and appearance.
- Ability to handle stressful situations calmly and efficiently.
Preferred Qualifications
- Associate’s degree or relevant certification in Office Administration.
- Experience with scheduling software and office management systems.
- Familiarity with Danbury, CT local business environment.
- Bilingual proficiency (e.g., Spanish) is a plus.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off (vacation, sick leave, holidays).
- 401(k) retirement plan with company match.
- Professional development and training opportunities.
- Friendly and collaborative work environment.
- On-site parking.
- Employee assistance program.
How to Apply
If you are a motivated and detail-oriented individual looking to make a significant impact in a thriving organization, we encourage you to apply! Please click on the link below to submit your resume and a cover letter outlining your experience and why you are the ideal candidate for this role. We look forward to hearing from you!
