About Company
Looking to be the welcoming face of a dynamic team? At Career.zycto, we are a burgeoning recruitment firm committed to connecting exceptional talent with leading opportunities across various sectors. We pride ourselves on fostering a professional, supportive environment where every team member contributes to our collective success. For a Front Desk Officer, this means being at the heart of our operations, ensuring a seamless experience for all who engage with us. Join a company where your organizational skills and warm demeanor are truly valued.
Job Description
Career.zycto is seeking a highly organized, professional, and friendly Front Desk Officer & Office Receptionist to join our vibrant team in Dandora, Nairobi. This pivotal role is the first point of contact for all visitors and callers, setting the tone for our professional environment. You will be instrumental in ensuring the smooth daily operations of our front office, managing communications, and providing crucial administrative support to various departments.
We are looking for an individual with exceptional interpersonal skills, a proactive attitude, and a keen eye for detail. The ideal candidate will thrive in a fast-paced setting, demonstrating excellent time management and the ability to multitask effectively. This role offers a unique opportunity to grow within a dynamic recruitment firm, contributing directly to our operational efficiency and client satisfaction. If you are passionate about creating a positive first impression, maintaining an organized workspace, and supporting a dedicated team, we encourage you to apply. Your ability to handle inquiries, manage schedules, and uphold our company’s image with professionalism and grace will be key to your success in this role.
Key Responsibilities
- Greet and welcome guests as soon as they arrive at the office, directing them appropriately.
- Answer, screen, and forward incoming phone calls in a professional and courteous manner.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, brochures).
- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Order front office supplies and keep an inventory of stock.
- Update calendars and schedule meetings for management and staff.
- Perform various administrative duties such as filing, photocopying, transcribing, and faxing.
- Handle queries from clients and candidates, providing accurate information and directing them to the relevant person.
- Assist with basic bookkeeping, data entry, and record-keeping.
- Coordinate office activities and operations to secure efficiency and compliance to company policies.
Required Skills
- Proven work experience as a Front Desk Officer, Receptionist, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Hands-on experience with office equipment (e.g., fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills in English and Swahili.
- Excellent organizational and multitasking abilities.
- Customer service-oriented approach.
- Ability to be resourceful and proactive when issues arise.
Preferred Qualifications
- Diploma or Certificate in Office Administration, Business Management, or a related field.
- Experience with office management software (e.g., QuickBooks, Zoho).
- Familiarity with HR practices and recruitment processes.
Perks & Benefits
- Competitive salary package.
- Health insurance benefits.
- Paid time off and public holidays.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- Employee recognition programs.
- Modern and comfortable office space.
How to Apply
Interested candidates are encouraged to submit their resume and a cover letter detailing their qualifications and experience. Please highlight your suitability for this role and what you can bring to Career.zycto. Click on the application link below to proceed.
